Kayla Turner
Round Rock ,TX
Summary
Dynamic professional with proven expertise in inventory management and exceptional POS/Cash Register proficiency, honed across roles at Dillards and other leading retailers. Excelled in enhancing customer satisfaction and retention through effective conflict resolution and personalized service. Adept at fostering team productivity and meeting sales targets through innovative merchandising and efficient transaction handling.
Overview
7
7
years of professional experience
Work History
Cleaner
Homeglow
Cedar Park, TX
02.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Sales Associate
Dillards
Cedar Park, TX
08.2021 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with team members to achieve monthly sales targets.
Sales Associate
Hollister.Co
Converse, TX
01.2018 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Business Administration
Judson
Converse, TX05.2017
Skills
Microsoft Office, 100WPM
POS/Cash Register
Palm OS
ReliaSoft Prism
Inventory management
Google Docs
Timeline
Cleaner
Homeglow
02.2023 - Current
Sales Associate
Dillards
08.2021 - 02.2023
Sales Associate
Hollister.Co
01.2018 - 05.2021
Business Administration
Judson