Kayla Urbonas
West Haven
Summary
Baker with over 3years of experience, excelling in quality control and time management across high-volume environments. Demonstrates strong skills in team leadership, safety compliance, and customer engagement, consistently enhancing customer satisfaction through efficient baking techniques. Committed to advancing baking processes and recipe development, contributing to operational efficiency and product excellence.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Baker
Nothing bunt cakes
Stamford
02.2024 - Current
- Bake and frost cakes efficiently, ensuring quality and consistency.
- Meet daily production targets, enhancing customer satisfaction.
- Maintain a clean and organized workspace, adhering to safety standards.
- Monitored oven temperatures and baking times for optimal results.
Baker
Disney
Orlando
07.2023 - 01.2024
- Streamlined baking processes, improving efficiency and reducing waste.
- Ensured adherence to safety standards, maintaining a clean and organized kitchen environment.
- Baked and decorated a variety of pastries, ensuring high-quality standards.
- Follow recipes and made sure I got everything done in timely manner.
- High volume baking.
- Working in a team.
- Maintained cleanliness and organization in the baking area at all times.
- Operated baking equipment safely while adhering to health regulations.
- Operated ovens and other equipment to bake products according to established recipes.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
Supervisor
Party city
Orange
05.2017 - 06.2023
- Led team to enhance customer service, achieving measurable improvements in satisfaction scores.
- Implemented training programs, boosting staff efficiency and reducing errors significantly.
- Supervised daily operations, ensuring efficient workflow and achieving substantial improvements in team performance and customer satisfaction.
- Money management
- Trained new employees on company policies, procedures, and safety standards.
Education
Pastry And Fine Arts - Baking
Lincoln College of Technology
Shelton, CT 08.2022 - 05.2024
Skills
- Team Leadership
- Quality Control
- Time Management
- Customer Engagement
- Sanitation Practices
- Baking Techniques
- Problem Solving
- Communication Skills
- Stress Management
- Safety Compliance
- Recipe Development
- Customer Service
- Adaptability
- Attention to Detail
- Multitasking
- Customer satisfaction
- Team collaboration
- Time management
- Problem solving
- Cleanliness maintenance
- Team player
- Kitchen safety
- Multitasking and organization
- Mixing methods
- Weights and measures
- Safe knife handling
Timeline
Baker
Nothing bunt cakes
02.2024 - Current
Baker
Disney
07.2023 - 01.2024
Pastry And Fine Arts - Baking
Lincoln College of Technology
08.2022 - 05.2024
Supervisor
Party city
05.2017 - 06.2023
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