Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

KAYLA VALLEJO

Bronx,NY

Summary

Passionate and knowledgeable Customer Service Specialist with extensive experience delivering high-quality support in both fast- and slow-paced environments. Skilled in professional administrative tasks and equipped with strong technical abilities. Known for flexibility, attention to detail, and a commitment to providing excellent service across diverse settings.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
09.2023 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Cleaned counters, machines, utensils, and seating areas daily.

Sales Associate/Cashier

Target Co.
04.2021 - 09.2023
  • Created a welcoming environment by consistently greeting guests with professionalism and warmth.
  • Scanned and bagged guest purchases efficiently and in compliance with food safety and company standards.
  • Provided seamless support for Order Pick Up, Drive Up, Registry, and Photo services, ensuring a smooth customer experience.
  • Maintained a clean, organized, and clutter-free workspace; regularly gathered and returned abandoned items and hangers.
  • Restocked supplies during business hours while remaining attentive and available to assist guests as needed.

Dietary Aide/Server Assistant

The Village at East Farms
02.2020 - 04.2021
  • Delivered prompt and accurate food and beverage service to residents, ensuring satisfaction and adherence to dietary needs.
  • Prepared, set up, and transported meal trays and food carts to dining areas in accordance with service schedules.
  • Assisted residents with meal selections and responded to special dietary requests with care and attention.
  • Monitored inventory levels and informed supervisors of low stock to ensure timely reordering of supplies.
  • Maintained high standards of cleanliness, hygiene, and food safety, contributing to a safe and welcoming dining environment.

Education

High School Diploma -

John V. Lindsay Wildcat Academy
New York, NY
09-2021

Skills

  • Multi-tasking strength
  • Sales strategies
  • Work ethic and integrity
  • Customer assistance
  • Time management skills
  • Team player
  • Friendly and outgoing
  • Attention to detail
  • Organizational skills
  • Multitasking

Languages

Spanish

Timeline

Barista

Starbucks
09.2023 - 08.2024

Sales Associate/Cashier

Target Co.
04.2021 - 09.2023

Dietary Aide/Server Assistant

The Village at East Farms
02.2020 - 04.2021

High School Diploma -

John V. Lindsay Wildcat Academy