Kayla Valme
Medford,MA
Overview
7
7
years of professional experience
Work History
Home Health Aide
Metropolitan Home Health Services
Arlington, MA
03.2022 - Current
- Provided companionship and monitored health condition of clients.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Engaged patients in recreational activities such as reading books or playing games.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
Technial Specialist
Apple
Lynnfield, MA
12.2023 - 04.2024
- Analyzed existing systems to identify areas for improvement or optimization.
- Received, evaluated and processed purchase orders from customers.
- Researched and analyzed customer feedback to identify areas of improvement.
- Coordinated with other departments to ensure efficient workflow processes.
- Provided technical support for customers in resolving complex issues.
- Assisted in developing strategies to increase customer satisfaction levels.
- Analyzed data from customer surveys to identify trends in customer behavior.
- Participated in ongoing training and compliance activities.
Hostess and Food Runner
Legal C Bar
Lynnfield, MA
03.2021 - 08.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Assisted in preparing the restaurant for opening and closing shifts.
- Demonstrated strong interpersonal skills when interacting with customers.
- Organized food orders and ensured accuracy of items served to customers.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
- Communicated with chefs regarding potential menu changes or specials for the day.
Cashier
Dicks Sporting Goods
Medford, MA
09.2019 - 04.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
Hostess
Legal Seafoods
Sommerville, MA
02.2019 - 09.2019
- Greeted guests warmly upon arrival, seating them promptly.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Built positive relationships with other front-of-house and kitchen staff.
- Greeted customers, answered questions and recommended specials to increase profits.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
Assistant Station Manager
Medford Community Media
Medford, MA
05.2018 - 05.2019
- Assisted Station Manager in scheduling personnel, assigning tasks and monitoring daily operations.
- Ensured compliance with safety regulations and policies at the station premises.
- Managed inventory of supplies and equipment used by the station staff members.
- Provided technical assistance for various operational activities such as ticketing systems, maintenance checks.
Technical Consultant
Metropolitan Home Health Services
Arlington, MA
02.2017 - 05.2017
- Troubleshot and resolved problems with programs and systems.
- Performed troubleshooting tasks related to hardware components or software applications.
- ID badge machine set up/printing
Education
High School Diploma -
Medford Vocational Technical High School
Medford, MA06.2019
Bachelor of Arts - Media And Communications
Fisher College
Boston, MASkills
- Compassionate Client Care
- Patient Care
- Community Activities
- Interpersonal Communication
- Mechanical Troubleshooting
- Media Communications
- Problem-Solving
- Customer Service
- Public Speaking
- Social Media
- Equipment Preparation
- Social Media Marketing
- Video Editing
- Digital Photography
Accomplishments
- Cheer Captain
- Diversity Empowerment Movement Leader
- Social media and Photography Leader at Church
Timeline
Technial Specialist
Apple
12.2023 - 04.2024
Home Health Aide
Metropolitan Home Health Services
03.2022 - Current
Hostess and Food Runner
Legal C Bar
03.2021 - 08.2023
Cashier
Dicks Sporting Goods
09.2019 - 04.2020
Hostess
Legal Seafoods
02.2019 - 09.2019
Assistant Station Manager
Medford Community Media
05.2018 - 05.2019
Technical Consultant
Metropolitan Home Health Services
02.2017 - 05.2017
High School Diploma -
Medford Vocational Technical High School
Bachelor of Arts - Media And Communications
Fisher College