Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kayla Valme

Medford,MA

Overview

7
7
years of professional experience

Work History

Home Health Aide

Metropolitan Home Health Services
Arlington, MA
03.2022 - Current
  • Provided companionship and monitored health condition of clients.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.

Technial Specialist

Apple
Lynnfield, MA
12.2023 - 04.2024
  • Analyzed existing systems to identify areas for improvement or optimization.
  • Received, evaluated and processed purchase orders from customers.

  • Researched and analyzed customer feedback to identify areas of improvement.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Provided technical support for customers in resolving complex issues.
  • Assisted in developing strategies to increase customer satisfaction levels.
  • Analyzed data from customer surveys to identify trends in customer behavior.
  • Participated in ongoing training and compliance activities.

Hostess and Food Runner

Legal C Bar
Lynnfield, MA
03.2021 - 08.2023
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Organized food orders and ensured accuracy of items served to customers.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Communicated with chefs regarding potential menu changes or specials for the day.

Cashier

Dicks Sporting Goods
Medford, MA
09.2019 - 04.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Hostess

Legal Seafoods
Sommerville, MA
02.2019 - 09.2019
  • Greeted guests warmly upon arrival, seating them promptly.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.

Assistant Station Manager

Medford Community Media
Medford, MA
05.2018 - 05.2019
  • Assisted Station Manager in scheduling personnel, assigning tasks and monitoring daily operations.
  • Ensured compliance with safety regulations and policies at the station premises.
  • Managed inventory of supplies and equipment used by the station staff members.
  • Provided technical assistance for various operational activities such as ticketing systems, maintenance checks.

Technical Consultant

Metropolitan Home Health Services
Arlington, MA
02.2017 - 05.2017
  • Troubleshot and resolved problems with programs and systems.
  • Performed troubleshooting tasks related to hardware components or software applications.
  • ID badge machine set up/printing

Education

High School Diploma -

Medford Vocational Technical High School
Medford, MA
06.2019

Bachelor of Arts - Media And Communications

Fisher College
Boston, MA

Skills

  • Compassionate Client Care
  • Patient Care
  • Community Activities
  • Interpersonal Communication
  • Mechanical Troubleshooting
  • Media Communications
  • Problem-Solving
  • Customer Service
  • Public Speaking
  • Social Media
  • Equipment Preparation
  • Social Media Marketing
  • Video Editing
  • Digital Photography

Accomplishments

  • Cheer Captain
  • Diversity Empowerment Movement Leader
  • Social media and Photography Leader at Church

Timeline

Technial Specialist

Apple
12.2023 - 04.2024

Home Health Aide

Metropolitan Home Health Services
03.2022 - Current

Hostess and Food Runner

Legal C Bar
03.2021 - 08.2023

Cashier

Dicks Sporting Goods
09.2019 - 04.2020

Hostess

Legal Seafoods
02.2019 - 09.2019

Assistant Station Manager

Medford Community Media
05.2018 - 05.2019

Technical Consultant

Metropolitan Home Health Services
02.2017 - 05.2017

High School Diploma -

Medford Vocational Technical High School

Bachelor of Arts - Media And Communications

Fisher College

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Kayla Valme