Kayla VanderZiel

• Supervises all day-to-day operations, delegates' responsibilities and supervises employees to ensure that all operations are performed in accordance with company standards, policies, and procedures
• Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
• Recruited, trained, and developed high-performing and customer-focused team from scratch.
• Developed detailed plans based on broad guidance and direction.
• Trained employees on proper procedures and while increasing sales month over month.
• Set schedules for 10 staff by planning and designating shifts and hours.

• Coordinated events with over 50 attendees resulting in receiving positive customer feedback reflected in 340+ reviews.
• Led and managed a team of 20+ individuals to foster collaboration and maintain a high-performance work environment.
• Orchestrated schedules and coordinated services for 150+ weddings annually for seamless and efficient event execution.
• Acquired a significant 20% year-over-year increase in revenue for a wedding agency by developing and executing a strategic
plan.
• Optimized operations to achieve a 30% cost reduction and enhance overall efficiency while steering a high volume of
financial activities in a fast-paced and risk-based environment.

• Manage all aspects of processes involved in maximizing business efficiency by overseeing daily management tasks, including register supervision, inventory organization, and task delegation
• Attained 12% quarterly cost savings by implementing effective inventory management and budget calculations
• Increased revenue generation by identifying new business opportunities and expanding existing client relationships.
• Mentored and coached employees aimed at optimizing personnel performances and enabling the contribution to the achievement of challenging business objectives.

• Elevated overall performance significantly by implementing targeted training sessions.
• Drove a 25% increase in revenue by establishing and nurturing strong relationships with key clients.
• Hired over 16 new employees and ensured a robust and skilled workforce while successfully orchestrating the recruitment process.

• Strengthened curriculum design by collaborating with faculty and implementing innovative teaching methodologies.