Kayla Vandiver
Louisville,KY
Summary
Outcome focused leader with extensive experience training new hires, supervising 5–7 participants actively on TJ crew, and improving operational efficiency across daily workflows. As a justice‑impacted professional, brings personal commitment and lived experience to CEO’s mission of supporting successful reentry individuals and applies that perspective to lead diverse teams with empathy, accountability, and purpose. Skilled in performance management, workflow optimization, safety oversight, and data‑informed decision‑making. Demonstrates consistent results in enhancing service quality and supporting organizational goals. Recognized for strong emotional intelligence, sound judgment, and a capacity to cultivate productive, professional relationships with staff, participants, community partners, and stakeholders. Backed by professional references from current and previous crew partners who can attest to leadership effectiveness, integrity, and measurable operational impact.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Supervisor
Center For Employment Opportunities
Louisville KY
08.2023 - Current
- Serves a liaison between CEO Leadership, Site Supervisors, Vocational staff, Crew partners, and relevant team members regarding operational and participant updates, keeping a continuous open line of communication and ensuring immediate notification to the CEO office during emergency situations.
- Ensure work assignments are completed in a timely manor with high standards on a daily basis meeting crew partners expectations and ensuring crews are using materials that keep team members and passersby safe from harm.
- Coordinate van and trailer maintenance activities for 4 vans and 3 trailers, from scheduling routine service and managing repairs with the fleet team to completing administrative tasks such as new trailer registration at the county clerk’s office.
- Assist with onboarding new Site Supervisors and SE ELP hires by coordinating on‑site training, resources, guidance, and administrative tasks.
- Administered and evaluated basic and advanced driver assessments for 14 staff members across multiple roles, including site supervisors, SE ELPs, vocational staff, and supportive service specialists to ensure skill readiness and compliance with safety standards.
- Provide extensive on-site training to new hires and participants, ensuring they are fully equipped with resources, tools, and knowledge necessary for success. Including company policies, processes, and safety protocols.
- Perform T&A responsibilities for scheduling and Comply with company time and attendance (T&A) processes, which includes ensuring that participants accurately record their work time on a daily basis.
- Identified inefficiencies in the paper‑based equipment maintenance tracker and created a Google Form tied to an automated spreadsheet, reducing paperwork and printing costs while improving workflow efficiency and ensuring accurate, up to date records.
- Cultivate and maintain trusted partnerships with external stakeholders, such as crew partners and community organizations.
- Developed and implemented a comprehensive Code of Conduct manual for TJ crews LOUMED and KYTC 2 to ensure consistent expectations across all staff and participants.
- Led the launch and operational setup of three transitional work crews, designing efficient workflows and operational systems in collaboration with Block by Block, LouMed, and the Kentucky Transportation Cabinet (District 7).
- Continue Supervising a Beautification, landscaping, and litter abatement transitional work crew of 5–7 participants while providing mentorship to site supervisors and contributing to strong overall operational performance.
Site Supervisor
Center For Employment Opportunities
Louisville, KY
08.2021 - Current
- Supervised daily work activities of a transitional crew of 5–7 participants performing labor and maintenance services for public sector partners.
- Ensured accurate time and attendance compliance by reviewing participant time records, confirming required breaks, and approving daily submissions.
- Maintained high standards of quality by monitoring completion of customer work orders and ensuring tasks met partner expectations.
- Modeled strong leadership and teamwork to promote positive crew morale and a supportive, structured work environment.
- Assigned daily job duties, set achievable performance goals, and monitored productivity to ensure consistent progress.
- Provided ongoing coaching, feedback, and task‑specific training to improve participant performance and job readiness.
- Maintained line‑of‑sight supervision and enforced safety procedures to ensure a safe, secure, and compliant worksite.
- Completed required daily reporting and communicated regularly with program staff regarding crew productivity and participant progress.
- Built and maintained strong relationships with worksite partners to support effective service delivery and operational success.
- Resolved crew challenges and conflicts promptly while maintaining professionalism and operational continuity.
Content Manager
Emergency Restoration & Contracting
Louisville, KY
03.2016 - 12.2020
- Coordinated restoration crews performing demolition, construction, structural, content, and final cleanings, pack‑out and pack‑back services, and fire and water damage restoration across residential and commercial sites.
- Oversaw worksite safety and ensured full compliance with PPE standards and OSHA‑regulated safety procedures.
- Delivered on‑site training, coaching, and supervision for team members to support skill development and consistent project quality.
- Managed logistics for field operations, including equipment staging, transportation planning, and supply inventory control.
- Conducted detailed assessments of homeowner belongings following disaster events to determine restoration feasibility or replacement needs.
- Operated company vehicles including box trucks, dump trucks, flatbeds, and cargo vans to transport crews, materials, and restoration equipment.
- Supported project completion by coordinating team responsibilities, monitoring workflow, and ensuring timely progress on all worksite tasks.
- Maintained accurate project documentation and submitted daily reports, payroll records, and compliance paperwork for multiple crews.
- Served as a primary point of contact for homeowners, ensuring clear communication, quality service delivery, and customer satisfaction throughout restoration projects.
Education
GED -
Kentucky Department of Education
Louisville, KY2013
Skills
- Documentation and reporting
- Process monitoring and improvement
- Training and mentoring
- Inventory oversight
- Time Management & Prioritization
- Processes and procedures
- Managing operations and efficiency
- Innovation skills
- Emotional Intelligence
- Safety and Compliance Oversight
- Cultivating Relationships
- Cultural Awareness
Certification
- OSHA 10‑Hour General Industry Safety and Health Training - 2023
- Adult First Aid/ CPR AED, HSI - 03/26-03/28
- Adult Peer Support Specialist(APSS), BridgeHaven - Certified 2022 (Active)
Specialization: Substance Abuse Disorder (SUD) & Mental Health Recovery
- Certified Nurse Assistant(CNA), Parkway Nursing Home and Rehabilitation Center - 2017 (Valid through 2019)
- Ability to Execute (A2E) Essentials Training - 2025
Timeline
Senior Supervisor
Center For Employment Opportunities
08.2023 - Current
Site Supervisor
Center For Employment Opportunities
08.2021 - Current
Content Manager
Emergency Restoration & Contracting
03.2016 - 12.2020
GED -
Kentucky Department of Education