Summary
Overview
Work History
Education
Skills
Food Industry Experience
Timeline
Generic

Kayla Vary

San Diego,California

Summary

Detail-oriented administrative professional with successful experience in fast-paced settings, customer service, sales, data entry, and office management with expertise in completing various clerical tasks and offering staff support.

Overview

8
8
years of professional experience

Work History

Server/Bartender

Common Theory
07.2023 - Current
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs, addressing customer complaints and providing personalized service.
  • Demonstrated strong multitasking skills by providing attentive service to multiple tables during high-volume periods without sacrificing attention to detail or guest rapport.


Teacher

Rocketship Discovery Prep
07.2021 - 07.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as teaching games and hands-on activities.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.

Community Relations Representative

Irvine Company Apartment Communities
03.2020 - 07.2021
  • Provided exceptional customer service, enhancing resident satisfaction by promptly addressing concerns and resolving issues to maintain positive relationships with residents.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Oversaw lease agreements and renewal documents from inception to termination, protecting the interests of both landlords and tenants.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.

Business Development Executive

One Move
03.2019 - 03.2020
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Provided comprehensive estimates for clients by accurately assessing their needs and requirements, ensuring a high level of trust and confidence in our services.
  • Developed long-lasting client relationships through exceptional customer service and attention to detail during moving consultations.
  • Collaborated with team members to ensure seamless coordination of all aspects of the moving process, leading to successful completion of projects.
  • Increased customer satisfaction by efficiently managing moving projects and providing excellent communication throughout the process.

Director of Administrative Operations

Finger Lakes Traffic Control
05.2016 - 11.2017
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Reduced payment errors by maintaining accurate vendor records and reconciling accounts regularly.
  • Enhanced cash flow by efficiently processing invoices and monitoring overdue accounts.
  • Streamlined payroll processes by implementing efficient software and automation tools.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.

Education

Bachelor of Science - Theatre Major, Business Administration Minor

SUNY College At Brockport
Brockport, NY

Associate of Science - Humanities And Social Sciences

Corning Community College
Corning, NY

Skills

  • Microsoft Suite
  • Google Suite
  • QuickBooks
  • Adobe Acrobat
  • ONEsite
  • Pivotal

Food Industry Experience

SERVER                                                                                01/2019 to 03/2020

Eureka! | Mountain View, CA

  • Greeted all guests with a genuine, friendly disposition and provided personable, helpful, and efficient food service while maintaining a high level of contribution to the restaurant.


SERVER/BARTENDER                                                         04/2018 to 11/2018

Bettolino Kitchen | Redondo Beach, CA                         

  • Ensured a great guest experience by always going above and beyond with service, developing lasting relationships, and offering an extensive knowledge of Italian wines and food pairings in a fast-paced, upscale environment.


SERVER                                                                                06/2014 to 05/2016

Texas Roadhouse | Horseheads, NY                               

  • WOWed guests and provided legendary service by showing excitement and enthusiasm; demonstrating great salesmanship; following steps of legendary "Service with Heart," complying with responsible alcohol service guidelines, including serving guests responsibly; exhibiting teamwork; and making sure guests never had to ask for anything.


SERVER                                                                                06/2010 to 06/2014

Ruby Tuesday | Horseheads, NY                                   

  • Provided prompt and friendly food and beverage service to all guests following the Community Health And Resource Management service model.
  • Exceeded sales performance objectives as determined, communicated, and monitored by management.


ASSISTANT MANAGER                                                      06/2010 to 06/2014

Eldridge Park Carousel Preservation Society | Elmira, NY 

  • Provided prompt and friendly food and beverage service to all guests following the Community Health And Resource Management service model.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

Timeline

Server/Bartender

Common Theory
07.2023 - Current

Teacher

Rocketship Discovery Prep
07.2021 - 07.2022

Community Relations Representative

Irvine Company Apartment Communities
03.2020 - 07.2021

Business Development Executive

One Move
03.2019 - 03.2020

Director of Administrative Operations

Finger Lakes Traffic Control
05.2016 - 11.2017

Bachelor of Science - Theatre Major, Business Administration Minor

SUNY College At Brockport

Associate of Science - Humanities And Social Sciences

Corning Community College
Kayla Vary