Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kayla Vassell

Palm Bay

Summary

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in desired role. I am proactive and goal-oriented professional with excellent time management and problem-solving skills. I have qualities like reliability and adaptability, with swift capacity to learn and apply new skills. I am committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

McDonalds
11.2023 - 02.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced customer experiences by quickly addressing and resolving complaints.

Sales Associate

Journeys
04.2023 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Associate of Arts - Health Science

Eastern Florida State College
Palm Bay, FL
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Cleaning
  • Taking orders
  • Flexible schedule
  • Store opening and closing
  • Leadership qualities
  • Problem-solving

Certification

  • ServSafe Food Handler's Certification
  • NRSFP Food Safety 2023 September

Languages

English
Full Professional

Timeline

Crew Member

McDonalds
11.2023 - 02.2025

Sales Associate

Journeys
04.2023 - 11.2023

Associate of Arts - Health Science

Eastern Florida State College

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Kayla Vassell