Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Cobb

Summary

Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Volunteer

Girl Scouts Of Maine
10.2021 - Current
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
  • Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
  • Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Assisted with special events and programs.

Retail Shop Owner

Finders Keepers Creations, LLC
08.2011 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
  • Increased store revenue through effective product merchandising and targeted marketing campaigns.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Streamlined store operations by implementing efficient processes for order fulfillment and staff scheduling.
  • Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
  • Enhanced store aesthetics with strategic product displays that attracted customers'' attention and facilitated sales growth.
  • Implemented loss prevention strategies to minimize instances of theft or damage within the store.
  • Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
  • Conducted regular market research to stay current on industry trends and align product offerings with consumer preferences.
  • Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
  • Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
  • Expanded customer reach through active engagement on social media platforms, promoting the shop''s unique offerings while building an online community of brand advocates.
  • Coached, counseled and disciplined employees.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained and motivated employees to perform daily business functions.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Repaired and replaced worn and damaged components.

Babysitter

Haley Ryea
09.2023 - 03.2024
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Enhanced children''s social skills by organizing group activities and encouraging teamwork.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Reassured children when upset providing emotional support and stability.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Monitored children's play activities to verify safety.
  • Engaged with children on individual basis to build positive relationships.
  • Taught children basic life skills, manners and personal hygiene.
  • Encouraged children to be understanding and patient with others.
  • Supervised children on playground to help develop physical and social skills.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Provided developmentally appropriate activities for children.

Foster Parent

DHHS Of Maine
03.2021 - 06.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.

Stocker

Walmart
11.2009 - 04.2010
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Facilitated smoother store openings by ensuring all necessary products were stocked before the beginning of each shift.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Kept work areas neat, clean and free from debris.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Interacted with guests in friendly and knowledgeable way.

Food Prep & Cashier

McDonald's
04.2007 - 05.2009
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Portland High
Portland, ME
06.2007

Skills

  • Fundraising
  • Food Distribution
  • Event Setup
  • Community Engagement
  • Recordkeeping
  • Flexible Schedule
  • Answering Phones
  • Data Entry
  • Volunteer Recruitment
  • Event Planning
  • Community Outreach
  • Community Service

Certification

  • Licensed Foster Parent from 2021 to current

Timeline

Babysitter

Haley Ryea
09.2023 - 03.2024

Volunteer

Girl Scouts Of Maine
10.2021 - Current

Foster Parent

DHHS Of Maine
03.2021 - 06.2023

Retail Shop Owner

Finders Keepers Creations, LLC
08.2011 - Current

Stocker

Walmart
11.2009 - 04.2010

Food Prep & Cashier

McDonald's
04.2007 - 05.2009

High School Diploma -

Portland High

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Kayla Cobb