Kayla Vella

David Yurman

08.2023 - Current

Assist with daily inventory counts and the reconciliation.
Assist the store manager with stock control and delivery procedures in the store and ensure the proper procedures are taking place to reduce shrink level below target.
Assist with packaging of merchandise to deliver to clients.
Assist with the entry of repairs into KWI and the updates to the repair book and special order log.
Answers and properly directs all incoming calls.
Ensure adherence at all times to Company retail operating and security procedures.
Complete all Company paperwork accurately, in line with company procedures, within appropriate deadlines.
Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
Create a welcoming luxury environment for our clients.
Provide exceptional customer service by ensuring that the customer takes priority at all times.
Identify and exceed all customer needs and expectations.
Maximize all selling opportunities to achieve/ exceed store KPI targets, maintaining an awareness of performance against target at all times.
Maintained up-to-date knowledge of industry best practices and emerging technologies relevant to operations support functions.
Collaborated with management on special projects aimed at elevating the retail environment''s aesthetics or functionality.