Kayla Villa-Bilton
Rosebush,MI
Summary
Committed and reliable college student seeking opportunity in team-oriented environment to utilize strong work ethic, exceptional communication skills, and customer service experience.
Overview
5
5
years of professional experience
Work History
Crew Trainer
McDonald's
07.2021 - Current
- Trained new employees on job responsibilities and company procedures.
- Trained McDonald's crew on kitchen stations, service standards, and safety procedures
- Coached new hires on food preparation, packaging, and quality checks
- Demonstrated order taking and drive-thru service using McDonald's point-of-sale systems
- Maintained accuracy and efficiency in fast-paced operations to support team performance.
- Enhanced team collaboration and morale by providing leadership support during busy shifts.
- Reinforced McDonald's cleanliness standards across lobby, kitchen, and equipment areas
- Provided constructive feedback and one-on-one coaching to employees.
- Worked night shifts and adjusted to flexible scheduling needs.
Education
High School Diploma -
Clare High School
Clare MI05-2026
Associate in Liberal Arts - Pre-Law
Mid Michigan College
Mount Pleasant, MI10-2026
Skills
- Training experience
- Cash handling
- Food safety knowledge
- Customer support
- Team leadership
- Communication skills
- Decision-making
- Problem-solving
- Multitasking skills
- Cash handling
- Strong work ethic
- Team collaboration
- Cash handling
Accomplishments
- Most Improved Band Student 2021
- Top Spanish Student Award 2023
- Persever Basketball Recepiet 2023
- Most Improved Track 2024
Timeline
Crew Trainer
McDonald's
07.2021 - Current
High School Diploma -
Clare High School
Associate in Liberal Arts - Pre-Law
Mid Michigan College