Kayla Villegas
Brownsville,TX
Overview
2
2
years of professional experience
1
1
Certification
Work History
Covid Customer Service
Ricardo Mendez
Brownsville ,TX
11.2020 - 01.2021
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Self-motivated, with a strong sense of personal responsibility
- Excellent communication skills, both verbal and written
La Pale Paleteria
Daisy Alcazar
Brownsville, Tx
07.2019 - 11.2020
- Cultivated warm relationships with regular customers.
- Skilled at working independently and collaboratively in team environment
- Proven ability to learn quickly and adapt to new situations
- Proved successful working within tight deadlines a fast-paced environment
- Strengthened communication skills through regular interactions with others
- Managed time efficiently in order to complete all tasks within deadlines
Education
Associates Degree - Criminal Justice
Texas Southmost College
Brownsville, TX12.2023
High School Diploma -
Lopez Early College High School
Brownsville, TX06.2020
Skills
- Communication and Interpersonal Skills
- Cooperative Attitude
- Public Speaking
- Customer Service
- Encouraging Others
- Creative Strategies
Certification
- Cert Certified
- CPR Certified
- FEMA Certified
Timeline
Covid Customer Service
Ricardo Mendez
11.2020 - 01.2021
La Pale Paleteria
Daisy Alcazar
07.2019 - 11.2020
Associates Degree - Criminal Justice
Texas Southmost College
High School Diploma -
Lopez Early College High School