Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Vu

Port Orchard

Summary

Dynamic and results-driven professional with extensive experience as a Barista Shift Lead at 7 Brew, excelling in customer service and relationship building. Proven expertise in cash handling and inventory control, enhancing operational efficiency and cleanliness standards. Recognized for fostering a positive team environment and delivering exceptional customer experiences.

Hospitality professional with extensive experience in managing shifts, training staff, and delivering exceptional customer service. Known for fostering collaborative team environment and achieving operational efficiency. Reliable and adaptable, skilled in multitasking and addressing customer needs promptly.

Overview

4
4
years of professional experience

Work History

Barista Shift Lead

7 Brew
11.2024 - 07.2025
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Improved overall cleanliness standards by implementing a more efficient cleaning schedule during closing shifts.
  • Participated in ongoing training sessions to stay current with company policies, procedures, and product offerings.

Assistant Manager

Burger King
03.2021 - 08.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

Education

Associate of Arts -

Tacoma Community College
Tacoma, WA
06-2027

Central Kitsap High School
Silverdale, WA
01-2022

Skills

  • Barista training
  • Cash handling proficiency
  • Cleanliness standards
  • Espresso machine operation
  • Point of sale POS software
  • Food safety
  • Inventory controls
  • Greeting and seating guests
  • Quality control
  • Teamwork and collaboration
  • Customer service
  • Multitasking
  • Reliability
  • Organizational skills
  • Adaptability and flexibility
  • Relationship building

Timeline

Barista Shift Lead

7 Brew
11.2024 - 07.2025

Assistant Manager

Burger King
03.2021 - 08.2024

Associate of Arts -

Tacoma Community College

Central Kitsap High School

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