Kayla Wade

• Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
• Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
• Increased revenue through the development of new products/services
• Streamlined workflow processes resulting in improved productivity
• Increased customer satisfaction ratings by implementing new service standards
• Cultivated a positive company culture that fostered teamwork, collaboration, and employee engagement
• Prepared and cooked a variety of dishes in a fast-paced food truck environment

• Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
• Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
• Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
• Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
• Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
• Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.

Summer Quarter 2023 Honors List; 3.5-3.7 GPA