Dedicated sales associate specializing in customer service and problem-solving. Proven ability to manage transactions accurately and foster positive customer relationships, contributing to repeat business and enhanced customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
Michael's Arts & Crafts Store
09.2025 - Current
Processed transactions accurately using point-of-sale systems, ensuring efficient customer service experience.
Collaborated with team members to create promotional displays, increasing product visibility and customer engagement.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
River Valley Oil and Propane
11.2023 - 06.2025
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
Maintained product displays and inventory levels to meet customer demand and improve store appearance.
Collaborated with team members to manage daily operations and optimize workflow efficiency.
Trained new staff on sales techniques and operational procedures to ensure consistency in service delivery.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Sales Associate
Daisy Queen
05.2022 - 08.2023
Addressed customer inquiries and resolved issues promptly to foster positive relationships and loyalty.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Handled food preparation while maintaining food safety procedures.