Kayla Waggoner
St Louis,MO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Laser Specialist
Removery
St Louis, MO
01.2020 - Current
- Ensured safety while administering effective treatments
- Educated clients on removal process from initial to final treatment
- Complied with safety standards and contraindications for treatments
- Ascertained daily tasks related to client preparation, amplifying customer satisfaction and outcomes
- Developed strong relationships with existing and prospective clients
- Aligned efforts with lead sales consultant and inside sales team to achieve core values
- Attended monthly clinical calls and finished Trakstars
Office Assistant
American Image Salon
St Louis, MO
05.2015 - 01.2020
- Greeted clients professionally and assisted with their appointment check-ins
- Booked and rebooked clients for future appointments
- Managed incoming calls and delivered exceptional customer service by promptly addressing inquiries and resolving issues
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Managed daily office operations and maintained a clean and efficient workspace.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Maintained confidentiality of sensitive information and documents.
- Organized and scheduled meetings and appointments for management.
Education
Esthetics - Esthetics
Crave Beauty Academy
Wichita, KS10-2017
Skills
- Team building
- Task Prioritization
- Time management abilities
- Adaptability and Flexibility
- Reliability
- Relationship Building
- Teamwork and Collaboration
- Self Motivation
- Professionalism
- Multitasking
- Excellent Communication
- Attention to Detail
- Effective Communication
- Organizational Skills
Timeline
Laser Specialist
Removery
01.2020 - Current
Office Assistant
American Image Salon
05.2015 - 01.2020
Esthetics - Esthetics
Crave Beauty Academy
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