Kayla Wall
Green Bay,WI
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Certified Nursing Assistant
Bellin Health
Green Bay, Wisconsin
01.2025 - Current
- Delivered direct patient care, including bathing, dressing, feeding, and assisting with mobility, ensuring patient comfort and safety
- Monitored vital signs and reported changes or abnormalities to nursing staff, supporting timely medical interventions
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste, reducing infection risk
- Documented patient information accurately in electronic health records (EHR), ensuring continuity of care and regulatory compliance
- Served meals to patients in their rooms and assisted with feeding when needed.
- Responded promptly to call lights and requests for assistance, providing compassionate support and improving patient satisfaction
- Assisted in transferring patients between beds, wheelchairs, and stretchers using proper lifting techniques, minimizing risk of injury
- Supported patients' emotional well-being by actively listening to concerns and offering comfort, enhancing overall patient experience
- Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
- Provided emotional support to patients and their families during difficult times, such as end-of-life care, ensuring compassionate service
- Assisted in the admission process by gathering patient information, taking vital signs, and orienting them to facility policies and procedures
- Performed basic laboratory tests such as urinalysis, blood glucose monitoring, EKGs, and phlebotomy
Server/Cashier/Bartender
Rosati's Pizza
Green Bay, Wisconsin
02.2021 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Processed orders accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining area and kitchen.
- Handled cash transactions and balanced cash register at shift end.
- Demonstrated exceptional multitasking skills during peak hours by accurately managing up to 10 tables
- Adhered to all food safety regulations to ensure the health and safety of customers
- Communicated effectively with team members to coordinate table assignments, optimizing seating arrangements and reducing wait times
- Resolved customer complaints or concerns promptly and professionally, ensuring a positive dining experience
- Assisted in training new servers on restaurant policies, procedures, and best practices, improving team performance
- Prepared drinks according to standard recipes.
Certified Nursing Assistant
Aspirus Health
Stevens Point, Wisconsin
10.2024 - 12.2024
- Documented patient information accurately in electronic health records.
- Educated patients on health management and wellness practices.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Cashier/Sales Associate
Kohls Department Store
Ashwaubenon, Wisconsin
06.2023 - 02.2024
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash register balances throughout shifts.
- Restocked merchandise on sales floor to ensure product availability.
- Handled returns and exchanges in accordance with store policies.
- Ensured cleanliness and organization of checkout areas and displays.
- Counted and balanced cashier drawers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
Education
Some College (No Degree) - Licensed Practical Nurse
Northeast Wisconsin Technical College
Green Bay, WI09-2026
Skills
- Patient care
- Vital signs monitoring
- Customer service
- Time management
- HIPAA compliance
- Problem solving
Certification
- CNA License - November 2023
- CPR Certification - March 2025
- BLS Certification - March 2025
Timeline
Certified Nursing Assistant
Bellin Health
01.2025 - Current
Certified Nursing Assistant
Aspirus Health
10.2024 - 12.2024
Cashier/Sales Associate
Kohls Department Store
06.2023 - 02.2024
Server/Cashier/Bartender
Rosati's Pizza
02.2021 - Current
Some College (No Degree) - Licensed Practical Nurse
Northeast Wisconsin Technical College