Kayla Ware
New Iberia,LA
Summary
Dedicated professional in production and manufacturing with 7 years of experience. Ensuring quality product is produced. Following standard operating protocols. Some supervisory skills of a team of five. Motivated, hard working, with a passion of working in production. Learning and being able to be flexible in any department.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Machine Operator
Safe Source Direct
09.2024 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Customer Service Representative
Conduent
07.2023 - 01.2024
- Resolved customer inquiries and issues, maintaining high satisfaction levels
- Supported sales objectives by effectively communicating with customers and accurately entering data
- Contributed to the achievement of sales targets through customer engagement and problem-solving
- Provided technical support, assisting customers with product-related issues and inquiries
Clerk
Post Office USPS
11.2016 - 07.2023
- Processed and sorted incoming and outgoing mail and packages to ensure accurate and timely distribution
- Delivered exceptional customer service by responding to inquiries and resolving concerns with attention to detail
- Maintained comprehensive records through systematic filing and effective paperwork management
- Operated manual and electric pallet jacks for the loading and unloading of trucks, complying with safety guidelines
- Handled cash transactions with integrity and accuracy
- Employed upselling and suggestive selling techniques to enhance customer purchases
- Conducted inventory management and data entry tasks to support operational efficiency
- Production, operating machinery, data entry, troubleshooting, updating management on production
Lab Technician Assistant 1
New Iberia Research Center
01.2013 - 01.2014
- Assisted in conducting research experiments, maintaining lab equipment, and compiling data at New Iberia Research Center, ensuring accurate support in a fast-paced laboratory setting
Education
High School Diploma -
New Iberia Senior High School
New Iberia, LA05.2009
Skills
- Patient Care
- Laboratory Experience
- Vital Signs
- Medical Terminology
- Computer Skills
- Mac OS
- Sales
- IOS
- Customer Service
- Heavy Lifting
- Cash Handling
- Typing
- Cash Register
- Research
- Windows
- Time Management
- Communication Skills
- Shipping & Receiving
- Warehouse Experience
- Microsoft Word
- Retail Sales
- Food Service
- Upselling
- Childcare
- Driving
- Delivery Driver Experience
- Load & Unload
- Phone Etiquette
- Data Entry
- Retail Math
- Microsoft Office
- Cleaning
- Organizational Skills
- Direct Sales
- Office Experience
- Cooking
- Caregiving
- Meal Preparation
- Call Center
- Basic Math
- Restaurant Experience
- Packaging
- Anatomy Knowledge
- Patient Service
- Computer Literacy
- Osha
- Hospital Experience
- Front Desk
- Animal Care
- Animal Handling
- Clerical Experience
- Outbound Calling
- Warehouse Management System
- Outdoor Work
- Supply Chain
- Hipaa
- Cold Calling
- Pet Care
- Negotiation
- Distribution Center
- Materials Handling
- RF Scanner
- Production
Certification
Driver's License
Timeline
Machine Operator
Safe Source Direct
09.2024 - Current
Customer Service Representative
Conduent
07.2023 - 01.2024
Clerk
Post Office USPS
11.2016 - 07.2023
Lab Technician Assistant 1
New Iberia Research Center
01.2013 - 01.2014
High School Diploma -
New Iberia Senior High School
Driver's License
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