Unit Supply Specialist
Kayla Washington
USA Army
El Paso,TX
1
Certification
10
years of professional experience
Detail-oriented professional with technical support and problem resolution experience. Investigates issues, troubleshoots system problems, documents solutions, and collaborates with cross-functional teams. Military background fosters accountability and effective performance under pressure. Committed to leveraging analytical and technical skills to enhance customer success as a Global Software Support Engineer I.
Work History
Unit Supply Specialist
3 Years 3 Months- Administered unit supply records, ensuring accurate accountability for equipment and property.
- Managed issue and receipt transactions by applying Army supply procedures and completing required forms.
- Completed inventory verification by assessing shortages, identifying losses, and recording discrepancies.
- Streamlined hand receipts updates while maintaining property book documentation with precision.
Paraprofessional
9 Months- Coordinated classroom instruction focused on lesson objectives and student understanding support.
- Delivered targeted student support in reading, math, and assigned activities across individual and small-group settings.
- Tracked classroom behavior to promote positive conduct and maintain alignment with school expectations.
- Created instructional materials by organizing learning stations and maintaining classroom readiness.
Substitute Teacher
1 Year 7 Months- Customized lesson plans to support classroom continuity across diverse grade levels and subjects.
- Directed student behavior by applying consistent classroom procedures and positive redirection.
- Maintained attendance assignments and organized daily notes for seamless teacher handoff.
- Coordinated effective information exchange with office staff, teachers, parents concerning student needs.
Chauffeur
4 Years 4 Months- Operated passenger navigation safely by leveraging GPS and route optimization tools.
- Carried out pre-trip vehicle inspections to ensure cleanliness, fuel readiness, and mechanical reliability.
- Administered courteous passenger support for pickups, drop-offs, and luggage handling.
- maintained compliance with traffic laws, safety protocols, and ride-hailing service standards.
Education
SAP ERP S/4HANA - SAP ERP IEE2E S/4HANA
High School Diploma
Skills
SAP S/4HANA Cloud
SAP Fiori
GCSS-Army
Software Troubleshooting & Technical Support
Incident Management & Root Cause Analysis
Customer Service & User Support
Process Documentation
Microsoft Office Suite
Data Entry & Data Management
Communication & Team Collaboration
Inventory & Asset Management
Problem Solving & Critical Thinking
Time Management & Organization
Security & Compliance Awareness
Accomplishments
- Resolved system and process issues through detailed analysis and troubleshooting.
- Completed hands-on SAP S/4HANA Cloud projects in Finance, Procurement, and Service Management.
- Managed inventory and maintained accurate records as a Unit Supply Specialist in the U.S. Army.
- Delivered exceptional customer support while working in deadline-driven environments.
- Demonstrated strong problem-solving, communication, and technical support skills.
Certification
- SAP S/4HANA Cloud Training
- SAP Fiori Fundamentals
- First Aid & CPR Training
- Operations Security (OPSEC)
- Antiterrorism Awareness Training Level I
- Combating Trafficking in Persons (CTIP)
- Emergency Preparedness and Response
- Personnel Readiness Transformation Training
- GCSS-Army System Training
Timeline
Unit Supply Specialist
USA Army
08.2023 - CurrentRead More
Paraprofessional
Somerset Academy Eagle Campus
08.2022 - 05.2023Read More
Substitute Teacher
Legacy Solutions
11.2020 - 06.2022Read More
Chauffeur
Lyft
07.2016 - 11.2020Read More
St. Michael's Learning Academy
SAP ERP S/4HANA from SAP ERP IEE2E S/4HANA
Read More
Lower Richland High School
High School Diploma
Read More