Kayla Watson

● Specialized in providing solutions such as credit cards, debit cards, check guarantee, e-commerce and gift cards to businesses of all sizes

● Signing and managing multi-million dollar accounts

● Analyzing merchant statements for businesses to offer better value and savings in processing costs from other competitors

● Self-Sourced merchant sales opportunities to generate new revenue for the bank, including winning entire banking relationships

● Partnering with and holding meetings with business banking and retail branches to keep them up to date on products and promotions to insure they reach sales goals

● Execute consultative sales of cash management/merchant services to a wide variety of commercial clientele and internal channels

● Educate bankers and customers on emerging banking technologies, industry trends and solutions

● Determine pricing strategies and negotiate fees with existing and new clients

● Participate in contract negotiations with vendors and implement ideas, products and processes that have not been utilized before

● Specialize in small business, middle market, healthcare, utility and government lines of business

● Manage retention and servicing of portfolios

● Outbound calling and prospecting

● Managed retention and servicing of portfolios

● Train new and existing employees on new products and systems within the bank

● Responsible for interviewing prospective new employees

● Taking part in HR and other managerial duties

Assist retail customers with electronic banking needs.

- Online Banking

- Mobile Banking

- Debit Cards

· Assist with online banking conversions

· Generated reporting packages for areas such as business performance results.

· Compiled analytical results and data into reports

· Worked closely with team members to deliver project requirements, develop

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