Kayla Webster
Phelan,CA
Summary
Proactive and detail-oriented professional with a track record of enhancing front desk operations at Global Home Hospice, Inc. Excelled in organization and customer relations, significantly improving client satisfaction. Skilled in office administration and adept at managing multiple phone lines, demonstrating a blend of hard and soft skills to streamline processes and elevate service standards. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2
2
years of professional experience
Work History
Receptionist
Global Home Hospice, Inc
02.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
High School Diploma -
Adelanto High School
Adelanto, CA05.2023
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Scheduling appointments
- Greeting and Seating Clients
- Data inputting
- Office Administration
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Updated and maintained company database to reflect current and accurate client records for more than [Number] accounts.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
Graduated with Honors
4.0 GPA
Timeline
Receptionist
Global Home Hospice, Inc
02.2022 - Current
High School Diploma -
Adelanto High School
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