Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Kayla Weeks

Bardstown,KY

Summary

Dedicated team player with comprehensive knowledge of medical standards and compliance frameworks. Strong analytical skills paired with effective communication and problem resolution.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Insurance Agent

Independent Contractor - Self Employed
Bardstown, Kentucky
01.2025 - Current
  • Processed new policy applications and renewals efficiently.
  • Managed client inquiries and resolved concerns promptly.
  • Utilized CRM software to track client information and interactions.
  • Maintained accurate records of policy changes and updates.
  • Collaborated with team members to enhance customer service quality.

Medical Assistant/Receptionist

The Crane Center
Destin, Florida
04.2024 - 01.2025
  • Provided support with front desk duties such as checking in patients, collecting copayments, deductibles, and scheduling.
  • Protected patients by observing strict HIPAA
  • Provided assistance to clinicians during exams when needed
  • Managed inventory of medical supplies/ office supplies and placed orders for replenishment when necessary
  • Prepared correspondence including letters and emails regarding billing inquiries and other matters concerning the practice
  • Assisted with preparing exam rooms for patient visits and maintained cleanliness throughout the office
  • Conducted patient intake interviews
  • Coordinated care between multiple providers within the practice setting

Office Administrator/Manager

Garry’s Auto Recycling
Crestview, Florida
04.2023 - 03.2024
  • Supported Human Resources activities by maintaining personnel files in accordance with legal requirements
  • Reviewed employee time sheets for accuracy prior to submission for payroll processing
  • Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
  • Ordered office supplies when necessary following approval from management team
  • Filtered emails based on importance and escalated issues to leadership
  • Coordinated and managed daily administrative operations of the office
  • Performed clerical duties such as photocopying, faxing and scanning documents
  • Checked postings and documents for correctness
  • Reduced financial discrepancies by verifying accounting statements

Education

High School Diploma -

Crestview Highschool
Crestview, Florida
05-2023

Skills

  • HIPAA compliance
  • Customer service
  • Time management
  • Communication skills, teamwork
  • Appointment scheduling
  • Billing

Affiliations

I attended the MHA Gala 2024 with the behavioral health clinic I was employed through, along with 2 other colleagues. It was an amazing experience and opportunity.

Certification

BLS-certification with the American Heart Association issue date 8/25/2023

References

Dr. Eric Goldberg- (850) 226-7100

Kathleen Hensley LMHC - (850) 585-6138

Dana Adams MA Office manager - (850) 797-8549

Timeline

Insurance Agent

Independent Contractor - Self Employed
01.2025 - Current

Medical Assistant/Receptionist

The Crane Center
04.2024 - 01.2025

Office Administrator/Manager

Garry’s Auto Recycling
04.2023 - 03.2024

High School Diploma -

Crestview Highschool

Similar Profiles

CREATE PROFILE