Kayla Whatley
Arkansas City,KS
Overview
18
18
years of professional experience
1
1
Certification
Work History
Quality Assurance
KanPak
Arkansas City, KS
11.2017 - Current
- Investigated customer complaints regarding product quality and initiated corrective actions as necessary.
- Maintained accurate records of all tests performed, results obtained and corrective actions taken.
- Analyzed test results from production samples to identify any potential issues or defects.
- Trained personnel on proper inspection techniques and procedures for ensuring product quality.
- Collaborated with other departments to resolve any quality-related problems in a timely manner.
- Evaluated existing processes for opportunities to improve efficiency while maintaining high levels of product quality assurance.
- Provided guidance, training, and direction to third shift personnel regarding safety protocols, policies, procedures, and job duties.
- Directed and monitored daily operations of third shift team members to ensure efficient workflow.
- Identified areas of improvement in processes and practices, then collaborated with other departments to develop solutions.
Grocery Department Manager
Walmart
Arkansas City, KS
07.2008 - 10.2017
- Collaborated with other departments to coordinate special events or promotions within the store.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Delegated work to staff, setting priorities and goals.
Sanitation Technician
Tysons Foods
Ponca City, OK
06.2006 - 06.2008
- Disinfected areas using approved chemicals and materials as needed.
- Removed debris from production lines prior to start up operations.
- Cleaned and sanitized food processing equipment according to established procedures.
Education
Newkirk High School
Newkirk, OK05-2006
Skills
- Quality assurance processes
- Quality testing procedures
- Team Collaboration and Leadership
- Flexible Schedule
- Quality Inspections
- Decision-making capabilities
- Work Delegation
- Staff Training and Development
- Issue Resolution
- Performance Quality Assurance
- Proactive and Self-Motivated
Certification
- Good Laboratory Practices
Timeline
Quality Assurance
KanPak
11.2017 - Current
Grocery Department Manager
Walmart
07.2008 - 10.2017
Sanitation Technician
Tysons Foods
06.2006 - 06.2008
Newkirk High School
- Good Laboratory Practices