Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla White

Bangor,ME

Summary

I am multi-talented and highly-motivated employee with desire to take on new challenges. I provide a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Receptionist/Office Support

Thomas Tax & Financial Services
Bangor, ME
01.2024 - Current
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
  • Assisted with special projects assigned by management when required.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Answered and directed incoming calls using multi-line telephone system.

Dental Assistant

Bangor Children's Dentistry
Bangor, ME
12.2020 - Current
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Laid out dental instruments and equipment before procedures.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Educated patients on treatment procedures and post-procedure home care.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Reviewed medical records to ensure accuracy of billing information and patient data.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Verified insurance coverage and identified third-party payers for billing purposes.

CRMA

Winterberry Heights Assisted Living
Bangor, ME
06.2018 - 10.2020
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Obtained, recorded and reported patient vital signs for medication administration.
  • Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Prepared various medications per shift to distribute to patient orally, topically or through inhalation.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.

Upfornt

Angelos Pizza
Bangor, ME
02.2017 - 05.2018
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Retrieved prepared orders from kitchen areas and promptly delivered to guests.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Stocked service areas with supplies during slow periods.
  • Trained new employees to perform duties.
  • Filled condiments and napkin containers during slack periods.

Education

Dental Assisting Certification -

VIP Dental Training of Maine
Yarmouth, ME
12.2020

High School Diploma -

Bangor High School
Bangor
05.2018

Skills

  • Recordkeeping and Bookkeeping
  • Customer Service
  • Microsoft Office
  • Appointment Scheduling
  • Positive Attitude and Energetic
  • Scheduling and Calendar Management
  • Call Answering and Routing
  • Computer Proficiency
  • Prioritization and Time Management
  • Attention to Detail
  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Reliable and Punctual
  • Visitor and Customer Relations
  • Greeting and Seating Clients
  • Medical Records Management
  • Caregiver Relations
  • Activities of Daily Living ADL Support
  • Friendly and Outgoing
  • Positive Attitude
  • Multitasking
  • Food Preparation
  • Service Oriented
  • Job Site Safety
  • Job Site Organization
  • Safety Procedures
  • Dining Room Cleaning and Upkeep
  • Menu Memorization
  • Billing
  • Administrative Support
  • Data Entry
  • Payroll Processing
  • Invoice Processing
  • Insurance Verification

Timeline

Receptionist/Office Support

Thomas Tax & Financial Services
01.2024 - Current

Dental Assistant

Bangor Children's Dentistry
12.2020 - Current

CRMA

Winterberry Heights Assisted Living
06.2018 - 10.2020

Upfornt

Angelos Pizza
02.2017 - 05.2018

Dental Assisting Certification -

VIP Dental Training of Maine

High School Diploma -

Bangor High School

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Kayla White