Kayla Wiggins
South Charleston,OH
Summary
Dedicated Medical Assistant with expertise in patient scheduling, clinical documentation, and maintaining HIPAA compliance. Proven ability to enhance patient experiences and support healthcare teams in delivering quality care.
Compassionate healthcare professional skilled in direct patient care and medical terminology. Experience in monitoring vital signs and facilitating smooth patient appointments, ensuring adherence to safety protocols and enhancing overall clinic efficiency.
Offering strong foundation in compassionate care and interpersonal skills, eager to learn and grow in supportive environment. Brings willingness to quickly acquire essential medical knowledge and skills to excel in patient care. Ready to use and develop abilities in communication and care assistance in [Desired Position] role.
Developed solid foundation in providing empathetic and effective care in healthcare environment. Skilled in patient interaction and support, with ability to remain calm and efficient in high-pressure situations. Seeking to transition into new field, leveraging strong communication and organizational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Health Care Aide
Champion City Healthcare
Springfield, OH
02.2025 - Current
- Assisted patients with daily living activities, promoting independence and comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient living spaces to ensure safety and hygiene.
- Supported healthcare team in administering medications accurately as prescribed by physicians.
Medical Assistant
Urology Specialist of OHIO
Springfield, OH
12.2025 - 03.2026
- Supported medical procedures by preparing instruments and assisting during examinations.
- Educated patients on treatment plans and preventive care, fostering better health outcomes.
- Collaborated with healthcare team to streamline administrative processes for improved efficiency.
- Implemented inventory management practices, reducing supply shortages and waste effectively.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Coordinated patient appointments and maintained electronic health records for efficient office workflow.
- Assisted physicians during examinations, improving patient experience and ensuring procedural adherence.
- Managed inventory of medical supplies, optimizing resource availability for clinical needs.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant
Northparke Internal Medicine
Springfield, OH
10.2025 - 12.2025
- Assisted in patient intake, documenting medical histories and vital signs accurately.
- Coordinated appointment scheduling, optimizing physician availability and patient flow.
- Administered vaccinations and injections, ensuring compliance with safety protocols.
- Maintained electronic health records, enhancing data accuracy and accessibility for clinical staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Custodian
Villa Springfield Health and Rehabilitation
Springfield, OH
01.2025 - 07.2025
- Maintained cleanliness and sanitation standards in patient areas, ensuring safe environments.
- Operated cleaning equipment, including floor scrubbers and vacuums, to enhance operational efficiency.
- Managed waste disposal processes in compliance with health regulations to promote safety.
- Assisted in training new custodial staff on procedures and safety protocols for effective onboarding.
- Developed efficient workflows for daily cleaning tasks, improving overall team productivity.
- Collaborated with healthcare staff to address specific cleaning requests and ensure satisfaction.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Crew Member
Wendys Fast Food
Springfield, OH
02.2023 - 12.2024
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction.
- Operated kitchen equipment efficiently, maintaining food safety and quality standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
- Assisted in training new crew members on procedures and best practices for service excellence.
- Maintained cleanliness and organization of workstations, adhering to health regulations consistently.
- Processed transactions accurately using point-of-sale systems, improving checkout speed and accuracy.
- Engaged with customers to address inquiries and resolve issues promptly, fostering positive experiences.
- Worked front counter, drive-thru and other areas.
Education
Medical Assistant
Ross Medical Education Center
Fairborn, OH04-2026
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Immunization administration
Certification
CPR certified
BLS certified
First aid Certified
Timeline
Medical Assistant
Urology Specialist of OHIO
12.2025 - 03.2026
Medical Assistant
Northparke Internal Medicine
10.2025 - 12.2025
Health Care Aide
Champion City Healthcare
02.2025 - Current
Custodian
Villa Springfield Health and Rehabilitation
01.2025 - 07.2025
Crew Member
Wendys Fast Food
02.2023 - 12.2024
Medical Assistant
Ross Medical Education Center
CPR certfication
American Heart Association