Summary
Work History
Education
Skills
Timeline
Server

Kayla Wilbur

River Falls,WI

Summary

Dynamic professional boasting excelling in customer needs assessment and complex problem-solving. Enhanced customer's experiences through effective communication and team collaboration. Adept at inventory management and transaction processing, consistently achieving high customer satisfaction. Recognized for friendly service and ability to adapt quickly to new challenges.

Work History

Server

Table on Main
2023 - 2023
  • Learned menu offerings thoroughly to provide informed recommendations to guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Sales Assistant

J &S Sales
2022 - 2022
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained organized merchandise displays to facilitate customer access.
  • Learned inventory management protocols to assist in stock replenishment tasks.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.

Sales Associate

A Butchery
2020 - 2020
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of display areas for optimal product visibility.
  • Processed customer transactions accurately using point-of-sale systems.
  • Learned safety protocols and proper handling techniques for meat products.
  • Collaborated with team members to ensure timely restocking of inventory items.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Crew Member

Domino's Pizza
2018 - 2018
  • Prepared and assembled food items according to established recipes and quality standards.
  • Maintained cleanliness of workstations and dining areas to ensure a safe environment.
  • Operated kitchen equipment efficiently, adhering to safety protocols during use.
  • Assisted in taking customer orders accurately, ensuring prompt service delivery.
  • Adapted quickly to new tasks and changes in menu offerings or procedures.
  • Worked well with teammates and accepted coaching from management team.

Server

Rocky Rococo Pizza and Pasta
2015 - 2015
  • Provided exceptional customer service, ensuring positive dining experiences for guests.
  • Assisted in taking orders accurately and efficiently using POS systems.
  • Collaborated with kitchen staff to maintain timely food delivery during peak hours.
  • Maintained cleanliness and organization of dining area to enhance guest satisfaction.

Education

Associate of Science - Automation Engineering

Chippewa Valley Technical College
River Falls, WI
12-2025

Skills

  • Goal oriented
  • Complex Problem-solving
  • Opening and closing procedures
  • Customer needs assessment
  • Task prioritization
  • Team collaboration
  • Friendly and helpful
  • Strong communication and interpersonal skills

Timeline

Server

Table on Main
2023 - 2023

Sales Assistant

J &S Sales
2022 - 2022

Sales Associate

A Butchery
2020 - 2020

Crew Member

Domino's Pizza
2018 - 2018

Server

Rocky Rococo Pizza and Pasta
2015 - 2015

Associate of Science - Automation Engineering

Chippewa Valley Technical College

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Kayla Wilbur