Kayla Williams
Suffolk,VA
Summary
Highly detail-oriented and organized self-starter seeking to further a career within the Reyes Holding Company. Offers a positive attitude and flexible schedule. Works effectively within a team, as well as independently, in fast-paced environments. With four years of Retail Merchandising experience, is talented in monitoring inventory levels, predicting product demand, complying with quality control, and executing proper rotation of merchandise.
Overview
6
6
years of professional experience
Work History
Merchandizer
Chesbay Distributing Co
Chesapeake, VA
11.2019 - Current
- Remove damaged, out-of-code, and discontinued items from sets
- Inspect merchandise for quality and arrange proper display location on floor
- Monitor inventory levels and kept adequate stock in product displays ans sets on sales floor
- Establish strong relationships with accounts to maintain and support business
- Answer customer questions regarding store merchandise, department information and pricing
- Maintain proper rotation of product by adhering to the first-in-first-out rule
- Maintain proper organization of backstock
Produce Clerk
Harris Teeter Supermarkets Inc.
Suffolk, VA
06.2018 - 10.2020
- Assisted 10-15 customers daily with price checking and item locations, resulting in a 95% customer satisfaction rate
- Cleaned and sanitized all work surfaces and equipment in accordance with company guidelines
- Received and unloaded 600-700 individual items upon delivery, checking products for damage and order accuracy
- Adhered to the "first in, first out" rule by rotating produce, ensuring expired or spoiled items are immediately discarded
- Developed knowledge about products and sales items to answer shoppers' questions
Security Guard
Regional Marketing Concepts Events
Hampton, VA
12.2018 - 11.2019
- Used initiative and independent judgment within established guidelines to respond appropriately to security situations
- Maintained composure and professionalism while screening upward to 2,000 visitors during high volume periods
- Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public
- Prevented crimes through careful observation and investigation of individuals persons and personal property
- Verified each individual’s right to enter restricted areas and denied access to unauthorized persons
Cashier
Harris Teeter Supermarkets Inc.
Suffolk, VA
03.2018 - 09.2018
- Maintained well-stocked cashier lanes and store shelves to promote strong sales
- Bagged merchandise in careful and efficient manner, minimizing damage to products
- Assisted over 50 customers daily with obtaining discounts by checking coupon validity and applying credits to orders
- Processed point of sale (POS) transactions to include checks, cash, debit and credit purchases and refunds
- Monitored self-checkout systems and provided assistance or intervention where required
Education
Bachelor of Science - Criminal Justice
ECPI University
Newport News, VA2019
High School Diploma -
Nansemond River High School
Suffolk, VA2016
Skills
- Highly organized
- Strong work ethic
- Creative problem solving
- Planning/coordinating
- Quick learner
- Customer Relationships
- Stocking and Replenishing
- Attention to Detail
- Microsoft Office
- Reliable and Responsible
Timeline
Merchandizer
Chesbay Distributing Co
11.2019 - Current
Security Guard
Regional Marketing Concepts Events
12.2018 - 11.2019
Produce Clerk
Harris Teeter Supermarkets Inc.
06.2018 - 10.2020
Cashier
Harris Teeter Supermarkets Inc.
03.2018 - 09.2018
Bachelor of Science - Criminal Justice
ECPI University
High School Diploma -
Nansemond River High School