Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Williams

Memphis,TN

Summary

Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player.

Overview

6
6
years of professional experience

Work History

Dangerous Goods Agent

FedEx
03.2023 - Current
  • Ensure compliance with all safety regulations and guidelines while handling hazardous materials and dangerous goods. Ensure compliance with safety regulations and guidelines when handling dangerous goods.
  • Ensure accurate and timely completion of all shipping and receiving documentation for hazardous materials and dangerous goods.
  • Safely handle and transport hazardous materials and dangerous goods in accordance with Federal Express policies and procedures.
  • Coordinate with other departments to track and resolve any issues or delays in handling of hazardous materials and dangerous goods.
  • Supported senior company leaders by delivering reports outlining performance to drive process improvements

Fedex Express

International Documentary AGENT
09.2022 - 03.2023
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Followed verbal and written instructions to properly move and ship products.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Followed verbal and written instructions to properly move and ship products
  • Removed jams and unblocked conveyor system to maintain flow of goods

Cashier

Methodist Hospital Germantown
02.2022 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked with floor team and managers to meet wide range of customer needs
  • Learned duties for various positions and provided backup at key times

Lead Sales Associate

Dollar General Store
07.2017 - 03.2021
  • Handled cash register operations and customer transactions to process payments.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Improved operational efficiency by working with senior management to implement and enhance policies and procedures
  • Maintained clean and orderly sales floor areas, including verifying pricing, promotional signage, and product availability
  • Handled customer complaints with tactful communication and effective conflict resolution
  • Increased sales through customer needs assessment, catered product recommendations, and upselling techniques.

Education

Bachelor of Science - Accounting

AmericanIntercontinentalUniversity
Chandler, AZ
04.2022

Skills

  • Financial Management and Reporting
  • Customer Needs Assessments
  • Daily Logs
  • Inventory Records
  • Microsoft Tools

Timeline

Dangerous Goods Agent

FedEx
03.2023 - Current

Fedex Express

International Documentary AGENT
09.2022 - 03.2023

Cashier

Methodist Hospital Germantown
02.2022 - 05.2022

Lead Sales Associate

Dollar General Store
07.2017 - 03.2021

Bachelor of Science - Accounting

AmericanIntercontinentalUniversity
Kayla Williams