KAYLA WILLIAMS
Los Angeles,CA
Summary
A positive, highly motivated, and detail-oriented individual with the ability to maintain a high-level performance with minimal supervision. Excels at communicating with clients and colleagues from all walks of life. Creative and committed to going above and beyond to deliver positive outcomes on all projects.
Overview
15
15
years of professional experience
Work History
Assistant Account Executive
LaserAway
01.2021 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
Patient Care Coordinator
Laseraway
01.2019 - 01.2021
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Public Relations Specialist
Five Group
01.2015 - 01.2019
- Wrote press releases for routine use and crisis management.
- Analyzed campaign performance data to identify areas of improvement and optimize future PR efforts.
- Achieved consistent placement of client news stories in top-tier publications through diligent pitching efforts.
- Established lasting partnerships with influencers and bloggers to expand reach and amplify client messages within relevant communities.
Assistant Events Coordinator
Levy Restaurants
01.2010 - 01.2015
- Provided administrative support to the Events Coordinator through scheduling meetings, maintaining calendars, or updating contact lists as needed.
- Facilitated effective team collaboration through clear communication channels while working towards event goals.
- Efficiently addressed attendee inquiries or concerns, fostering positive impressions of the organization''s professionalism.
- Collaborated with creative teams on developing engaging visual displays and signage to elevate the overall atmosphere at each event.
Education
BACHELOR OF SCIENCE BUSINESS ADMINISTRATION & MARKETING -
San Diego State University
San Diego, CA01.2016
Skills
- Leadership
- Interpersonal skills
- Attention to detail
- Analytical thinking
- Decision making
- Multi-tasking
- Team work
- Research Skills
- Sales Support
- Customer Service
- Relationship building and management
Itcompetencies
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Photoshop
- Keynote
- Mailchimp
- Premier
References
Available upon request.
Timeline
Assistant Account Executive
LaserAway
01.2021 - Current
Patient Care Coordinator
Laseraway
01.2019 - 01.2021
Public Relations Specialist
Five Group
01.2015 - 01.2019
Assistant Events Coordinator
Levy Restaurants
01.2010 - 01.2015
BACHELOR OF SCIENCE BUSINESS ADMINISTRATION & MARKETING -
San Diego State University
Similar Profiles
Madilynn SabicMadilynn Sabic
Lead Patient Care Coordinator at LaserAwayLead Patient Care Coordinator at LaserAway
Jade Dawkins-CruzJade Dawkins-Cruz
Location Director at LaserAwayLocation Director at LaserAway
EVE N MORALESEVE N MORALES
Lead Aesthetic Sales Consultant at LaserAwayLead Aesthetic Sales Consultant at LaserAway
Jaylynn MorenoJaylynn Moreno
Treatment Specialist at LaserAwayTreatment Specialist at LaserAway
Grace BonafedeGrace Bonafede
TV Talent Assistant to Andrew Kurland at Creative Artists Agency (CAA)TV Talent Assistant to Andrew Kurland at Creative Artists Agency (CAA)