Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kayla Williams

Management
Amarillo,TX

Summary

Dynamic and goal-driven manager committed to the principle of 'Lead by Example.' Proven track record in strategic thinking and effectively engaging employees, fostering an environment that encourages individuals to achieve their highest potential. Known for a positive demeanor and expertise in developing tailored employee performance goals that drive success and enhance team productivity.

Overview

16
16
years of professional experience
1
1
Language

Work History

Office Manager

Green World Care Inc.
04.2023 - Current
  • Managing multiple crews.
  • Daily log updates.
  • Communication with city officials via phone calls, emails, and meetings.
  • Daily site inspections.
  • I made sure various schedules were kept within the deadline. These included irrigation inspections, mowing, fertilizing, and herbicide.
  • Inventory counts are conducted monthly.
  • Completing work orders via the city system.

Customer Experience Manager

Michaels Arts and Crafts
07.2017 - 05.2022
  • Cashiering
  • Counting money
  • Customer service
  • Handling customer complaints
  • Stocking
  • Filling online orders
  • Filling planograms
  • Setting sale ads throughout store
  • Store recovery
  • Working store reports
  • General cleaning (trash, sweeping store, mopping, cleaning bathrooms)
  • Custom Framing (assisting customers match frames/mats/filets to artwork, production, cutting mats, cutting glass)

Server

SAWBUCKS
05.2016 - 09.2016
  • Taking customer orders and ensuring experience was great
  • Using computer system to place orders
  • Handling money
  • Making change

Server

Waffle House
03.2016 - 05.2016
  • Taking customer orders and ensuring experience was great
  • Using register
  • Handling money
  • Making change
  • Cleaning tables
  • Mopping, sweeping, general cleaning of the store.
  • Dishwashing
  • Served food
  • Checked on diners frequently

Sales Associate

KROGER
03.2010 - 02.2011
  • General Merchandise duties included restocking items, straightening displays, assisting customers, keeping store tidy.
  • Cashier duties included keeping register area clean, assisting customers, handling money, counting down the money in the register, keeping my area of the store clean.
  • Fuel Center included finalizing transactions, handling money, restock items inside booth/outside, change fuel prices using computer system, keeping outside clean.

Cashier

Fred Meyer
08.2009 - 02.2010
  • General customer service
  • Handling money
  • Operated cash registers
  • Counted out cash drawers
  • Stocked merchandise

Education

High School Diploma -

East Anchorage High School
Anchorage, AK
06.2009

Skills

  • Inventory control
  • Store management
  • Quality control
  • Customer Service (10 years)
  • Supervising experience (6 years)
  • Retail Management (4 years)
  • Leadership Experience (6 years)
  • Marketing
  • Type 80 words per minute
  • Computer skills
  • Planograms

Additional Information

Between February 2011 and May 2016, I was a stay at home mother.

Timeline

Office Manager

Green World Care Inc.
04.2023 - Current

Customer Experience Manager

Michaels Arts and Crafts
07.2017 - 05.2022

Server

SAWBUCKS
05.2016 - 09.2016

Server

Waffle House
03.2016 - 05.2016

Sales Associate

KROGER
03.2010 - 02.2011

Cashier

Fred Meyer
08.2009 - 02.2010

High School Diploma -

East Anchorage High School
Kayla WilliamsManagement
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