KAYLA WILLIAMS
Jonesboro,GA
Summary
Detail-oriented Digital Communications and Media student with experience in media production and brand communication across digital platforms. Expertise in tracking media coverage, researching industry trends, and creating impactful press materials. Ready to support media monitoring and PR initiatives that elevate Atlanta’s status as a premier convention and leisure destination.
Overview
3
3
years of professional experience
Work History
Office Administration Coordinator
Sitemetric
Fayetteville, Georgia
05.2025 - Current
- Coordinated office operations to enhance administrative workflows.
- Assisted in preparing reports and presentations for management review, ensuring clarity and accuracy.
- Supported team members by promptly providing necessary resources and information, facilitating smooth operations.
- Collaborated with cross-functional teams to streamline project coordination efforts.
Media & Radio Intern
Wigo 1570
09.2024 - 12.2024
- Orchestrated live radio broadcasts, ensuring seamless content flow and maximizing audience engagement
- Engineered on-air promotional scripts to enhance marketing initiatives and increase audience interaction
- Spearheaded digital content strategies, managing podcast distribution and website optimization to enhance brand visibility
- Cultivated audience engagement through interactive social media initiatives and targeted digital outreach
- Represented the station with professionalism in executive meetings and public events, showcasing superior communication skills
Customer Service Representative
All N One Security
04.2023 - 05.2024
- Delivered articulate and solution-oriented guidance to travelers, fostering a seamless and positive brand interaction
- Utilized critical thinking and conflict resolution skills to de-escalate high-pressure situations, maintaining professionalism and ensuring customer satisfaction
- Coordinated high-traffic operational logistics at Atlanta Airport, improving service delivery and enhancing customer experience in a fast-paced environment
Education
Bachelor of Science - Digital Communications and Media
Clayton State University
Morrow, GA05.2026
Associate of Science - Communications
Georgia Military College
Fayetteville, GA05.2023
High School Diploma -
Mundys Mill High School
Jonesboro, GA05.2021
Skills
- Media production and editing expertise
- Strategic brand storytelling
- Social media audience analysis
- Internal communications enhancement
- Talent management and production assistance
- Executive-level public relations
- Crisis management and conflict resolution
- Leadership in project execution
- Proficiency in Microsoft Office and Google Workspace
- Adobe Creative Suite proficiency
Languages
English
Additional Information
- Passionate about aviation, global brand strategy, and corporate storytelling excellence
- Exceptional adaptability and ability to perform in high-stakes, fast-paced environments
- Open to relocation and flexible with dynamic scheduling demands
- Fluent in English (Full Professional Proficiency)
Timeline
Office Administration Coordinator
Sitemetric
05.2025 - Current
Media & Radio Intern
Wigo 1570
09.2024 - 12.2024
Customer Service Representative
All N One Security
04.2023 - 05.2024
Bachelor of Science - Digital Communications and Media
Clayton State University
Associate of Science - Communications
Georgia Military College
High School Diploma -
Mundys Mill High School