Kayla Williams
Dothan,AL
Summary
Professional nurse with comprehensive experience in neonatal intensive care. Skilled in patient assessment, critical care, and advanced life support. Strong team collaborator focused on achieving optimal outcomes in high-pressure environments. Reliable and adaptable with commitment to providing compassionate, evidence-based care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Nurse, NICU
Flowers Hospital
Dothan, AL
12.2025 - Current
- Administered medications and treatments to critically ill neonates in accordance with established protocols.
- Monitored vital signs and assessed patient conditions, responding promptly to changes in status.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for infants.
- Educated families on neonatal care practices, fostering understanding and support during challenging times.
- Provided comprehensive postpartum education to new mothers, enhancing recovery and infant care understanding.
- Monitored vital signs and assessed patients' physical and emotional well-being, ensuring optimal recovery.
- Collaborated with multidisciplinary teams to develop individualized care plans for postpartum patients.
- Administered newborn assessments to ensure health and well-being post-delivery.
- Educated parents on newborn care practices, fostering positive family interactions.
Nursing Clinicals in PICU and CVICU
Children's of Birmingham
Birmingham
10.2024 - 10.2025
- Provided compassionate patient care in PICU and CVICU, fostering emotional well-being for families during critical situations.
- Administered medications and monitored vital signs, ensuring timely interventions that enhanced patient recovery outcomes.
Preceptorship Student Nurse NICU
Baptist Medical Center South
Montgomery
02.2025 - 05.2025
- Provided compassionate patient support, enhancing comfort and trust during critical care assessments.
- Fostered a nurturing environment for NICU patients, ensuring emotional support for families during critical times.
- Assisted in monitoring vital signs and administering medications, leading to timely interventions and improved patient recovery rates.
- Coordinated with healthcare teams to develop individualized care plans, enhancing patient outcomes through multidisciplinary collaboration.
- Maintained accurate patient records and documentation, ensuring compliance with healthcare regulations and enhancing care continuity.
- Evaluated patient progress and adjusted care strategies, contributing to measurable improvements in health metrics.
Caregiver
Purple Keys Home Care Services
Montgomery, AL
05.2021 - 05.2025
- Assisted clients with daily activities, enhancing their quality of life and independence.
- Collaborated with clinical staff to implement effective care plans, improving patient outcomes.
- Provided transportation and companionship, fostering a supportive and engaging environment.
- Educated families on care techniques and resources, empowering them to support loved ones.
- Maintained detailed records, ensuring accurate communication with healthcare providers.
- Provided compassionate companionship to clients, enhancing emotional well-being and fostering a positive living environment.
Customer Service Representative
ASK Telemarketing
Montgomery, AL
05.2020 - 07.2020
- Contacted customers about potential service upgrades, new services and account changes.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Updated databases with new and modified customer data.
- Maintained a high level of professionalism when dealing with difficult customers.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Cashier
Old Navy, Gap
Montgomery, Alabama
09.2019 - 12.2019
- Scanned items and checked pricing on cash register for accuracy.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Processed customer payments quickly and returned exact change and receipts.
- Balanced daily transactions on a computerized point-of-sale system.
Office Assistant
Idetail
Montgomery, Alabama
05.2018 - 11.2019
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Developed organizational filing systems for confidential customer records and reports.
- Conducted data entry tasks with a high level of accuracy and efficiency.
Education
Bachelor of Science - Nursing
Troy University
Troy, AL05.2025
Skills
- Medication coordination
- Compassionate client care
- Documentation
- Patient companionship
- Patient assessments
- Alzheimer's care
- PPE usage
- At-home care instruction
- Mobility assistance
- Complex Problem-solving
- Chronic illness management
- ADL assistance
- Patient care and companionship
- Elderly care
- Daily living assistance
- Dementia care
- Medication and appointment reminders
- Safety awareness
- Daily living activities assistance
- Cultural sensitivity
- Direct patient care
- Chronic disease management
- Medical office administration
- Medical record-keeping
- End-of-life care
- Behavioral management
- Dependable and responsible
- Conflict resolution
- Progress documentation
- Meal preparation
- Medication management
- Verbal and written communication
- Active listening
- Respectful and compassionate
- Team collaboration
- Women’s and Children’s Health
- Documentation and charting
- Patient assessment
- Clinical judgment
- Patient and family advocacy
- Infection control measures
- Care planning
- Physical assessments
Certification
- PALS - Pediatric Advanced Life Support
- BLS- Basic Life Support
- ACLS- Advanced Cardiovascular Life Support
- NRP- Neonatal Resuscitation Program
Timeline
Registered Nurse, NICU
Flowers Hospital
12.2025 - Current
Preceptorship Student Nurse NICU
Baptist Medical Center South
02.2025 - 05.2025
Nursing Clinicals in PICU and CVICU
Children's of Birmingham
10.2024 - 10.2025
Caregiver
Purple Keys Home Care Services
05.2021 - 05.2025
Customer Service Representative
ASK Telemarketing
05.2020 - 07.2020
Cashier
Old Navy, Gap
09.2019 - 12.2019
Office Assistant
Idetail
05.2018 - 11.2019
Bachelor of Science - Nursing
Troy University