Kayla Williams
Kings Mountain,NC
Summary
Experienced Registered Nurse Case Manager with a strong background in care coordination, utilization review, patient assessment, Epic charting, and discharge planning. Skilled in guiding complex care plans and connecting patients with needed follow-up services.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Registered Nurse Case Manager
Atrium Health Cleveland
Shelby , NC
03.2021 - Current
- Assessed patient needs and coordinated care plans at Atrium Health Cleveland
- Collaborated with physicians, social workers, and therapy teams on case reviews
- Reviewed admissions and ongoing care for appropriate level-of-care placement
- Documented care plans, discharge needs, and progress in electronic medical records
- Educated patients and families on treatment plans and home care instructions
- Arranged discharge planning with community resources and follow-up services
Registered Nurse
Cleveland County Health Department
Shelby, NC
02.2021 - 02.2022
- Assessed, planned, implemented, and evaluated comprehensive nursing care for assigned patients to meet their individual health needs.
- Educated patients and families on treatment plans, medications, and discharge instructions to enhance understanding and compliance.
- Communicated patient status changes to interdisciplinary care teams to ensure timely adjustments in care plans.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
Registered Nurse
Atrium Health Cleveland
Shelby , NC
06.2018 - 02.2021
- Administered medications and monitored responses using the Epic charting system.
- Performed patient assessments following Atrium Health Cleveland nursing protocols.
- Coordinated care plans with physicians, therapists, and case managers.
- Educated patients and families on treatment, medications, and discharge instructions.
Certified Nursing Assistant
White Oak Manor
Shelby , NC
07.2014 - 05.2018
- Assisted White Oak Manor residents with bathing, dressing, and daily personal care.
- Monitored vital signs and reported changes to nursing staff.
- Repositioned residents and supported safe transfers using proper body mechanics.
- Provided meal assistance and encouraged resident hydration during care rounds.
- Documented resident observations and care activities in facility records.
Cashier
Dollar General
Grover , NC
08.2013 - 07.2014
- Handled cash, card, and change transactions with accuracy.
- Processed customer purchases efficiently using Dollar General point-of-sale system, ensuring accurate transactions.
- Scanned items and verified prices for sales and promotions to ensure customers received correct discounts.
- Greeted customers warmly, providing information on products and store locations to enhance shopping experience.
Education
Bachelor of Science - Nursing
Cabarrus College of Health Sciences
Concord, NC05-2021
Associate of Science - Associate In Nursing
Isothermal Community College
Rutherfordton, NC06-2018
High School Diploma -
Kings Mountain High School
Kings Mountain, NC06-2013
Skills
- Care coordination
- Utilization review
- Discharge planning
- Epic charting
- Case management
- Patient assessment
Certification
- CCM Certification
Timeline
Registered Nurse Case Manager
Atrium Health Cleveland
03.2021 - Current
Registered Nurse
Cleveland County Health Department
02.2021 - 02.2022
Registered Nurse
Atrium Health Cleveland
06.2018 - 02.2021
Certified Nursing Assistant
White Oak Manor
07.2014 - 05.2018
Cashier
Dollar General
08.2013 - 07.2014
Bachelor of Science - Nursing
Cabarrus College of Health Sciences
Associate of Science - Associate In Nursing
Isothermal Community College
High School Diploma -
Kings Mountain High School