Kayla Wilson
Goose Creek,SC
Summary
Ready to contribute skills and drive to a new role as part of a growing team focused on increasing customer loyalty, improving service standards, and enhancing long-term market success.
Overview
5
5
years of professional experience
Work History
Daycare Teacher
Little Hands
04.2024 - Current
- Monitored classroom to verify safe and secure environment.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Established positive relationships with students and families.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Catering Team Leader
Top Shelf Catering & Beverage Company
10.2022 - Current
- Devised and oversaw menu plans for weekly and special events
- Set up and broke down events
- Catered to thousands of customers and made sure customers were happy with every plate they made
- Helped in the office with invoices and scheduling new events
Host
Longhorns Steakhouse
10.2022 - 11.2022
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered customer questions about hours, seating, and menu information.
- Completed daily side work and opening and closing duties without fail.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Retail Sales Associate
American Eagle Outfitters, Inc
06.2022 - 09.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and helped with product questions, selections, and purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
Telephone Receptionist
Brazilian Wax and Spa By Claudia
03.2021 - 11.2021
- Answered phone calls from clients and set up appointments
- Greeted all customers with a friendly greeting, answered general questions, gathered information about the nature of their visit, and directed them to the appropriate offices
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
Lifeguard
Whirlin' Waters Adventure Waterpark
05.2020 - 09.2021
- Ensuring the patrons' safety in and around the pool
- I'm on the lookout for patrons and use a rescue tube from the guard stand to keep an eye on them
- Keep a close eye on the swimmers and am quick to spot those who are in trouble
Education
High School Diploma -
Goose Creek High School
Goose Creek, SC01.2022
Skills
- Strong communicator
- First Aid/CPR
- Honest
- Trustworthy
- Good listener
- Great Communication skills
- People person
Timeline
Daycare Teacher
Little Hands
04.2024 - Current
Host
Longhorns Steakhouse
10.2022 - 11.2022
Catering Team Leader
Top Shelf Catering & Beverage Company
10.2022 - Current
Retail Sales Associate
American Eagle Outfitters, Inc
06.2022 - 09.2022
Telephone Receptionist
Brazilian Wax and Spa By Claudia
03.2021 - 11.2021
Lifeguard
Whirlin' Waters Adventure Waterpark
05.2020 - 09.2021
High School Diploma -
Goose Creek High School
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