Kayla Wingate
Owasso
Summary
Professional and prepared healthcare access professional with strong experience ensuring seamless patient admissions and registration processes. Proven ability to work collaboratively within team to achieve organizational goals and adapt to changing needs. Skilled in patient communication, insurance verification, and data management, providing reliable support in fast-paced environment. Known for maintaining high standards and delivering results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Ensemble Health Partners
02.2025 - Current
- Facilitated patient registration by verifying insurance information and updating electronic health records.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Trained new staff on patient access protocols, ensuring compliance with healthcare regulations.
- Implemented process improvements that reduced check-in times, enhancing patient satisfaction levels.
Self-Employed T-Shirt Business
Willows
12.2023 - Current
- Generated reports on sales figures, inventory levels, and other key metrics related to shirt management.
- Managed and coordinated shirt inventory to ensure stock levels were sufficient for customer needs.
- Maintained records of all merchandise transactions including purchases and returns.
- Utilized various software and tools to streamline processes and optimize performance.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Stay At Home Mom
Self-employeed
10.2016 - 01.2025
- Managed household essentials and expenses, creating detailed and effective budgets.
- Successfully organized the needs and priorities of multiple individuals to obtain optimal outcomes.
- Navigated complex interpersonal challenges by contributing to mediating issues in order to obtain effective communication and resolution skills.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Education
Some College (No Degree) - Bachelors Of Psychology
Rogers State University
Claremore, OKSkills
- Insurance verification
- HIPAA compliance
- Patient registration
- Proficiency in EPIC
- Proficiency in computer skills
- Adaptability
- Time management abilities
- Problem-solving aptitude
- Organizational skills
- Excellent communication
- Multitasking Abilities
Certification
Certified Revenue Cycle Representative (CRCR), Healthcare Financial Management Association (HFMA), June 11, 2025
Timeline
Patient Access Representative
Ensemble Health Partners
02.2025 - Current
Self-Employed T-Shirt Business
Willows
12.2023 - Current
Stay At Home Mom
Self-employeed
10.2016 - 01.2025
Some College (No Degree) - Bachelors Of Psychology
Rogers State University
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