Summary
Overview
Work History
Education
Skills
Activities
References
Hobbies and Interests
Certification
Timeline
Generic

Kelly Frinzi

Kunkletown,Pennsylvania

Summary

Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Medical Assistant

Robert F McEvoy Md LLC
09.2019 - 12.2023
  • Check-in and collecting payments;
  • Administering vaccines, B-12 injections, swabbing for Influenza, Covid, and RSV;
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Ordering any Durable Medical Equipment that patients need;
  • Ordering and scheduling tests that the physician requested as well as doing the prior authorizations for the tests as well as medication prior authorizations;
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Handled any credentialing issues that came up plus all the re-credentialing that was needed.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assist in Office Management duties

Patient Care Technician

Easton Hospital
11.2018 - 09.2019
  • Assist with taking vital signs, BBGs, EKGs, bladder scans, helping patients with personal hygiene, and helping with feedings
  • I also document patient care and safety, inputs, and outputs using the Meditech program.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient's unique needs.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.

Part-time Paraprofessional

Pleasant Valley School District
08.2011 - 11.2018
  • Helping students with or without special needs in the general education classroom to stay on task, and stay focused, and giving them, any help they may need.
  • Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
  • Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.

Substitute Paraprofessional

Pleasant Valley School District
10.2010 - 11.2018
  • Helping students with or without special needs in the general education classroom to stay on task, and stay focused, and giving them, any help they may need.
  • Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
  • Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.

Bus Attendant

First Student Inc.
09.2008 - 10.2010
  • Taking care of children with special needs during transportation to and from school.
  • Enhanced passenger satisfaction by providing attentive service and addressing individual needs.
  • Assisted passengers with boarding and disembarking, ensuring a smooth and safe experience.
  • Maintained cleanliness of the bus interior, promoting a pleasant environment for all passengers.
  • Ensured timely arrival at each stop by adhering to established schedules and communicating effectively with the driver.
  • Enhanced student safety by consistently monitoring behavior and maintaining a disciplined environment during bus rides.
  • Assisted students with special needs, ensuring their comfort and providing necessary accommodations for smoother transportation.
  • Improved communication between parents and school staff by promptly reporting incidents or concerns related to students'' wellbeing.
  • Enforced school policies regarding bus behavior, instilling responsibility in students from an early age.
  • Managed emergency situations calmly and efficiently, prioritizing student safety above all else.

Education

Medical Billing and Coding Program -

Penn Foster

EKG Technician class -

Monroe Career and Technical School

Medical Assistant class -

Monroe Career and Technical School

Skills

  • Patient Scheduling
  • Medical Office Administration
  • Medical Terminology
  • HIPAA Compliance
  • Patient Flow Management
  • Inventory Management
  • Data Entry
  • Medical Billing
  • Indirect Patient Care
  • Patient-Focused Care
  • Procedure Assistance
  • Payment Collection

Activities

Recording Secretary, Pleasant Valley All Sports Club, 11/2008, 09/2013, Record, present, and provide copies of monthly minutes of each PVASC Meetings, Approve/Create a print Agenda, with the President, for PVASC Meetings, To keep all records of the Club to include but not limited to:, Approved minutes of monthly meetings, Up to date Policies (as revisions occur), Executive session meetings, Approved financial statements

References

  • Tami Porvaznik, 610-533-7005
  • Tara Papasso, 610-417-5259
  • Brittany Frey, 484-781-3355

Hobbies and Interests

My interests are spending quality time with my family, crocheting, baking, and sewing. I also really enjoy helping people in the same way I care for my family in their time of need.

Certification

  • CMT - Certified Medication Technician

Timeline

Medical Assistant

Robert F McEvoy Md LLC
09.2019 - 12.2023

Patient Care Technician

Easton Hospital
11.2018 - 09.2019

Part-time Paraprofessional

Pleasant Valley School District
08.2011 - 11.2018

Substitute Paraprofessional

Pleasant Valley School District
10.2010 - 11.2018

Bus Attendant

First Student Inc.
09.2008 - 10.2010

Medical Billing and Coding Program -

Penn Foster

EKG Technician class -

Monroe Career and Technical School

Medical Assistant class -

Monroe Career and Technical School
Kelly Frinzi