Kayla Wooten
Bellingham,WA
Summary
To use my managerial, problem-solving, and communication skills in a human resources position that offers exposure to benefits administration and employee on-boarding.
Overview
9
9
years of professional experience
Work History
Front End Team Lead
Walmart
07.2025 - Current
- Led front-end development team to enhance user experience and drive customer engagement.
- Coordinated project timelines and deliverables, ensuring alignment with corporate objectives.
- Mentored junior developers, fostering skill development and promoting collaborative problem-solving.
- Implemented best practices for code reviews, improving code quality and maintainability.
- Collaborated with cross-functional teams to integrate customer feedback into design iterations.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Crisis Stabilization Provider/ Standalone Provider
PNW Roots Behavioral Therapy & Counseling
01.2024 - 07.2025
- Challenging and rewarding responsibilities included case notes submission, consultations, resource gathering, assisting clients develop coping skills, set and obtain goals, and change behaviors.
Case Manager
Lake Whatcom Treatment Center
01.2023 - 01.2024
- I managed high volume of clients while implementing organizational and time management. I was successful in assisting clients find resources for various needs to be met, developing coping mechanisms, set and obtain goals and work through challenging emotions and behaviors. I completed case notes for each client, and attended meetings and consultations with family and staff.
Assistant Team Lead
Whole Foods Market Place
06.2020 - 12.2023
- Successfully managed a team of 70. Responsibilities included truck order, inventory, balancing safe, deposits, customer service, disciplinary action, training, scheduling, cash register, and implementation of PIPs
Assistant Manager
Braums
09.2016 - 04.2020
- I successfully managed a team of 20. I was responsible for truck order, inventory, deep cleaning of big equipment, schedule, running day shift including opening the store while managing the team, balancing safe and deposits, hiring, disciplinary action, and all positions in the store.
Education
Master of Science - Positive Psychology
Arizona State University
Tempe, Arizona, USABachelor of Arts - Psychology
Wichita State University
Wichita, KS, USAAssociate of Arts - Early Childhood Education
Neosho County Community College
Chanute, KS, USASkills
- Proven ability to lead and manage diverse teams to achieve organizational goals
- Strong skills in project management, including planning, execution, and completion within deadlines
- Excellent decision-making and problem-solving skills with a focus on continuous improvement
- Conducted comprehensive training programs for new employees to enhance productivity and onboarding efficiency
- Proficient in resolving customer inquiries and complaints efficiently
- Strong ability to empathize with customers to ensure a positive experience
- Excellent communication skills for interacting with diverse clientele
- Demonstrated strong leadership skills by fostering an inclusive workplace culture
- Proficient in implementing engaging and educational activities tailored to various age groups
- Skilled in monitoring and addressing the needs of children to ensure their emotional and physical well-being
- Employee Relations and Conflict Resolution
- Compliance with Employment Laws and Regulations
- Team leadership
- Performance monitoring
Timeline
Front End Team Lead
Walmart
07.2025 - Current
Crisis Stabilization Provider/ Standalone Provider
PNW Roots Behavioral Therapy & Counseling
01.2024 - 07.2025
Case Manager
Lake Whatcom Treatment Center
01.2023 - 01.2024
Assistant Team Lead
Whole Foods Market Place
06.2020 - 12.2023
Assistant Manager
Braums
09.2016 - 04.2020
Bachelor of Arts - Psychology
Wichita State University
Associate of Arts - Early Childhood Education
Neosho County Community College
Master of Science - Positive Psychology
Arizona State University