Kayla Wright
Sandy Springs,GA
Summary
Senior Bachelor of Science student majoring in Cybersecurity at Kennesaw State University, bringing a solid background in information technology and a deep enthusiasm for enhancing organizational security measures. Aiming to contribute expertise across IT domains and strengthen security protocols through internships and full-time roles.
Overview
6
6
years of professional experience
Work History
Crew Member
Trader Joe's
Sandy Springs, GA
08.2018 - Current
• Experience in de-escalation strategies and implementing solutions to ensure customer satisfaction
• Proficient in building working relationships with coworkers and customers alike
• Handles customer orders and unique requests
• Procures products and manages inventory
911 Dispatcher
IXP Corporation
Sandy Springs, GA
09.2021 - 04.2022
• Responded to 911 calls with empathy and courtesy
• Dispatched calls on Police radios, following all FCC regulations
• Meticulously documented sensitive information for record-keeping purposes
• Utilized Computer-aided Dispatch programs to coordinate EMS, police, and fire services
Education
Bachelor of Science - Cybersecurity
Kennesaw State University
08-2024
Skills
- Digital forensics, configuration, and network analysis
- Network tools: Kali Linux, NetFlow, Nmap, PCAP
- Takes initiative, strong organizational skills, and unwavering follow-through
- Diligent handling of sensitive information
- Firewall configuration and troubleshooting
- Effective communication and teamwork
- Proficient in Java, Linux, and Python
- Expertise in network architecture and protocols
Relevant Projects
- Incident Response planning
- CRM release management
- Server checks and monitoring
- Server configuration
- Research and implementation of hardening techniques
References
References available upon request.
Timeline
911 Dispatcher
IXP Corporation
09.2021 - 04.2022
Crew Member
Trader Joe's
08.2018 - Current
Bachelor of Science - Cybersecurity
Kennesaw State University
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