Kayla Zachary
Houston,TX
Summary
Communicative professional with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time.
Overview
18
18
years of professional experience
Work History
Desk Clerk
Walmart Dc 7042
Baytown, TX
06.2015 - Current
- Assigned trailers to unloaders at the beginning and throughout each shift.
- Called trailers into doors to unload.
- Called trailers out of doors and marked them as "MT" in a timely manner to ensure that all moves in the yard would be in doors and ready for the next shift to begin.
- Filled out stamps on all BOL'S.
- Ran impact summary report throughout the night.
- Ran open receiver report at the end of every shift.
- Sent emails as needed.
- Recorded damaged items as needed. (photos, paperwork)
- Took care of pallets on the dock with missing labels.
- Worked closely with Quality Assurance to ensure that the correct process for slotting was followed.
- Ensured that all freight was put in it's correct place.
- Worked closely with members of management so ensure that proper procedures were followed and goals were met so that all time was spent productively.
- Participated in meetings with management team regarding changes in policies or operations.
- Answered phone calls promptly and professionally.
- Trained new staff members on desk clerk procedures.
- Performed administrative duties such as filing paperwork, data entry, creating reports .
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Set up next shift for success.
Hauler
Walmart Dc 7042
Baytown, TX
06.2015 - Current
- Used equipment to complete jobs quickly and correctly.
- Hauled pallets that were being unloaded to it's proper location.
- Made space for unloaders to be able to work efficiently.
- Brought empty pallets to unloaders as needed.
Unloader
Walmart Dc 7042
Baytown, TX
06.2014 - 06.2015
- Followed all safety regulations when handling heavy materials.
- Provided assistance with other warehouse duties as needed.
- Communicated effectively with supervisors regarding any issues or concerns.
- Utilized material handling equipment including forklifts, hand trucks, and pallet jacks.
- Maintained a clean work area to promote efficiency and safety.
- Unloaded incoming shipments and placed items onto designated pallets or shelves.
- Inspected products for damages, shortages, and discrepancies.
- Unloaded containers from overseas shipments using appropriate lifting techniques.
- Handled packages safely while unloading and transporting.
- Adhered to workplace safety standards and OSHA regulations.
- Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
- Maintained safety standards during unloading processes to prevent accidents and injuries.
- Efficiently unloaded merchandise from incoming trucks and containers, ensuring timely processing of goods.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Secretary
Rush Enterprises
Houston, TX
01.2011 - 11.2013
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Organized and maintained filing systems for important documents.
- Provided administrative support to the Office Manager and other staff members.
Assistant Manager
Citi Trends
Houston, TX
03.2008 - 12.2010
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned work and monitored performance of project personnel.
- Handled bank deposits.
Assistant Manager
Dollar Tree Stores
Opelousas, LA
05.2006 - 11.2007
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Monitored employee attendance records, timekeeping, and payroll information.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Opelousas Senior High School
Opelousas, LA05-2006
Skills
- 9 years experience in desired role
- Leadership Abilities
- Attention to Detail
- Multitasking
- Adaptability and Flexibility
- [Software] proficient
- Reliability
- Professional Demeanor
- Self Motivation
- Excellent Communication
- Goal Setting
- Organizational Skills
- Problem-solving abilities
Accomplishments
- Associate of the month in March 2024
- Chosen to attend Walmart Shareholders meeting 2024
- Celebrated 10 year work anniversary in June 2024
Affiliations
- I have a small business from home making t-shirts, tumblers, decals etc., that I enjoy doing in my spare time.
Experience in Position Desired
- I began working for Walmart in June of 2014. I began as an unloader. Three months into my employment i was chosen to train as a back up desk clerk. I worked as a desk clerk on and off for the next few months. I then accepted an position as a hauler. About a month later, the desk clerk that worked in my area decided to transfer to another area. I was chosen to take his place, so for the last 9+ years I have been working consistently as the 2nd shift receiving desk clerk.
References
References available upon request.
Timeline
Desk Clerk
Walmart Dc 7042
06.2015 - Current
Hauler
Walmart Dc 7042
06.2015 - Current
Unloader
Walmart Dc 7042
06.2014 - 06.2015
Secretary
Rush Enterprises
01.2011 - 11.2013
Assistant Manager
Citi Trends
03.2008 - 12.2010
Assistant Manager
Dollar Tree Stores
05.2006 - 11.2007
High School Diploma -
Opelousas Senior High School
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