Kayla Ziglar

• Integrates a knowledge base from physiology, pathophysiology, and cardiac device function to perform competent evaluations, diagnostic review, and overall analysis through remote monitoring
• Recognizes abnormal functions of pacemakers, defibrillators, ILRs and CRT devices and recommends strategies to address and correct issues
• Provides clinical and techinical expertise, working side-by-side with healthcare professionals
• Stays up to date on new products, solutions and patient management offerings
• Completes required cardiac device CME
• Maintains confidentiality of sensitive information and follows all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) standards/protocol

• Established Blue Ridge Cardiology's remote cardiac device clinic and outreach clinic.
• Performed interrogations of all CRHF medical device systems (including Medtronic, Biotronik, Abbott, Boston Scientific and Sorin/ ELA).
• Provided CIED device troubleshooting as requested.
• Assisted with educating and training new Cardiac Device Specialists.
• Stayed up to date on new products, solutions and patient management offerings
• Completed required cardiac device CME yearly.
• Educated patients on CRHF device functions in easy-to-understand terminology.

• Interrogated, compiled and troubleshot data from device interrogations (Medtronic, Biotronik, St Jude and Boston Scientific) for physician approval
• Applied and surveyed holter and event monitors to document critical incidents and coordinate proper responses to identified issues.
• Facilitated a clinic outreach program for nearby rural communities.
• Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.

• Provided on-site and on-location filming services, including setting up lighting and audio and resolving technical issues.
• Collaborated with specialists, producers and designers to produce original video content.

Assisted in Kalispell Regional Medical Center's float pool including Oncology, Gastroenterology, Diabetes Care, Endocrinology, Physical Therapy, Cardiac cath lab and Neurology. Responsibilities involved planning physician schedules, recording vitals/ medical history, aiding with in office procedures and triaging patient concerns.

Sales team member with extensive customer service and outstanding reviews. Counted on for knowledge and expertise in all areas of the store.