Kayla Zimmerman

30-34 hr per week

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained regular and consistent attendance and punctuality.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Taking money to the bank.
• Completing paperwork/balancing finances when needed.
• Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.

28-32 hr per week

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Practiced exceptional time management by swiftly clearing and resetting tables.
• Train new employees.
• Resolve customer conflicts in a polite and efficient manner.
• Kept server areas clean and stocked to increase efficiency while working tables.