Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kayla Hamaker

Bethlehem,PA

Summary

Experienced professional with a broad skill set and a passion for building relationships and cultivating
positive experiences with customers, clients, and teams. Proven successful performance in purchasing,
marketing and promotion, customer service, national recruiting, and data management in the education,
energy services, and medical industries with remote and in-person office duties.

Overview

15
15
years of professional experience

Work History

Habilitation Technician

Bayada Home Health
01.2023 - Current
  • Instructed and reinforced target outcomes to help individuals achieve goals.
  • Collaborated with interdisciplinary teams to develop comprehensive habilitation plans for each client''s unique needs.
  • Transported residents to and from appointments and other activities to encourage mobility.
  • Recorded participant behavior and methods to alleviate barriers and progress toward goals.
  • Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
  • Noted client responses and results to facilitate interventions and assessment through proper documentation.
  • Developed strong rapport with clients and their families, fostering trust and open communication throughout the habilitation process.

Habilitation Technician

The Arc of Lehigh Valley
07.2023 - 01.2024
  • Transported residents to and from appointments and other activities to encourage mobility.
  • Recorded participant behavior and methods to alleviate barriers and progress toward goals.
  • Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

Student Advisor

Independence University
07.2020 - 08.2021
  • Conducted regular reviews of student progress reports, intervening early when potential issues were identified to prevent attrition.
  • Maintained detailed records of individual student interactions and outcomes, utilizing data-driven insights to inform future advising approaches.
  • Executed affiliation agreements with Regional multi-site organizations, with anywhere from one to
    thousands of locations in NY, AL, PA, AZ, OH and NV
  • Utilized remote technology to conduct regional orientation sessions and regular communications with
    students and externship partners
  • Boosted graduation rates through proactive advising on course selection and degree requirements.

Project Assistant

Resource Staffing Services Inc
08.2018 - 01.2020
  • Completed multiple tasks simultaneously to optimize project completion.
  • Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
  • Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
  • Maintained a well-organized document repository for easy access to vital information during the lifecycle of projects.
  • Researched and analyzed data to support project-related decisions.

Home Health Nurse

Summer Shaw
01.2010 - 09.2017
  • Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Coordinated with other healthcare team members to support patient needs.
  • Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
  • Implemented effective infection control measures within the home setting, reducing risk of illness transmission among family members.

Education

Certificate - Medical Assisting

ATI Career Training Center - Dallas
Dallas, TX
01.2011

Skills

  • HIPAA Compliance
  • Patient Assessments
  • Behavioral health support
  • Attention to Detail
  • Multitasking Abilities
  • Remote Work Experience
  • Quality Assurance
  • Crisis Management
  • Patient Care

Accomplishments

Specialized in CP, ID, Autism spectrum, Down syndrome, and other physical disabilities
Received multiple awards for attendance, client reviews, staff reviews and compassion.

Timeline

Habilitation Technician

The Arc of Lehigh Valley
07.2023 - 01.2024

Habilitation Technician

Bayada Home Health
01.2023 - Current

Student Advisor

Independence University
07.2020 - 08.2021

Project Assistant

Resource Staffing Services Inc
08.2018 - 01.2020

Home Health Nurse

Summer Shaw
01.2010 - 09.2017

Certificate - Medical Assisting

ATI Career Training Center - Dallas

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Kayla Hamaker