Kayla A. Santos Garcia

Maintained clean sales floor and straightened and faced merchandise. Greeted customers, helped locate merchandise, and suggested suitable options. Organized store merchandise racks and displays to promote and maintain visually appealing environments. Answered questions about store policies and addressed customer concerns.

Followed procedures at all times for personal and team safety. Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow. Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility. Maintained compliance with company safety policies and called violations to attention of management.

Worked to build relationships with customers and built potential for additional sales. Engaged customers in social conversations to create pleasant and easy shopping experience. Increased sales and customer satisfaction through personalized servicing. Offered each customer top-notch, personal service to boost sales and customer satisfaction.