Kayla Amoroso
Warren
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success. Strong background in managing financial transactions and vendor relations. Demonstrates high standards in processing invoices, reconciling statements, and ensuring compliance with accounts payable procedures. Reliable team collaborator, adaptable to changing needs, and focused on achieving results. Key skills include proficiency in financial software, attention to detail, and effective communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Accounts Payable Assistant
United Refining Co
08.2022 - Current
- Processed vendor invoices accurately and timely, ensuring compliance with company policies.
- Reconciled accounts payable statements to maintain accuracy in financial records.
- Assisted in month-end closing procedures by preparing necessary documentation and reports.
- Collaborated with cross-functional teams to resolve discrepancies and improve payment processes.
- Developed standard operating procedures for invoice processing, promoting consistency across the department.
- Analyzed payment trends to identify opportunities for cost savings and process improvements.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Responded promptly to vendor inquiries, fostering positive relationships with external partners.
- Managed expense report processing, verifying receipts for accuracy and compliance with company policies before reimbursement.
- Assisted in month-end closing procedures, contributing to accurate financial reporting for stakeholders.
- Reduced payment errors by maintaining accurate vendor records and reconciling accounts regularly.
- Ensured timely approval of invoices by monitoring outstanding items and following up with approvers as needed.
- Maintained organized filing systems for easy access to financial records, supporting efficient auditing processes.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
CNA - Certified Nursing Assistant
Ekidz LLC
09.2018 - 11.2023
- Provided compassionate care and support to patients, enhancing comfort and well-being.
- Assisted with daily living activities, promoting independence and dignity in care.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained accurate patient records, ensuring compliance with healthcare regulations.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Trained and mentored new CNAs, fostering a collaborative work environment.
- Implemented best practices for infection control, improving overall patient safety standards.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
UPS Driver
UPS
11.2022 - 01.2023
- Delivered packages efficiently while adhering to safety and operational protocols.
- Navigated complex routes to ensure timely deliveries, enhancing customer satisfaction.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
- Collaborated with team members to optimize delivery schedules and improve route efficiency.
- Implemented best practices for package handling, reducing damage rates during transport.
- Resolved delivery issues promptly, demonstrating problem-solving skills in high-pressure situations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
CNA - Certified Nursing Assistant
BAYADA pediatrics
09.2015 - 11.2018
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Implemented infection control protocols to maintain a safe and hygienic environment for patients and staff.
- Trained new CNAs on proper care techniques, safety procedures, and documentation practices.
- Collaborated with interdisciplinary teams to develop individualized care plans tailored to patient needs.
- Advocated for patient rights and preferences in care decisions, ensuring their voices were heard and respected.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA - Certified Nursing Assistant
Rouse Home
08.2015 - 01.2016
- I was a CNA in a residential setting where I provided appropriate care for the elderly and others who were needing extra special accommodations due to an accident or illness.
- I would be helping individuals meet their daily goals of getting back to their ADL of life. We assisted in ROM exercises, Bathing, Feeding. Helping with Incontinence. Cleaning. Reorienting confused individuals, and so much more.
- You would have a number of residents on a specific hall you were assigned to and had to do all their care. Out of times it was 5-10 mins you were permitted to spend with each resident to provide the care they needed to be able to fulfill your job.
Laborer
west penn oil llc
08.2014 - 02.2015
- Collaborated with team members to streamline workflow and enhance operational efficiency.
- Monitored inventory levels of materials, coordinating timely replenishment for continuous operations.
- Implemented safety protocols, reducing incidents and maintaining compliance with industry regulations.
- Analyzed work processes, identifying opportunities for improvement in productivity and resource management.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Conducted routine maintenance on equipment, ensuring optimal performance and safety standards.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Press Operator
targeted pet treats llc
04.2012 - 08.2013
- Ran a press, cleaned area, grounded employees material and brang them their product, relieved people on breaks, trained new employees, packed dog bones
- Skills Used
- Social and physical skills
- Trained new operators on safety protocols, equipment operation, and troubleshooting techniques.
- Collaborated with quality control teams to inspect finished products for defects and compliance with standards.
- Implemented process improvements that increased output while reducing waste during production runs.
- Analyzed production data to identify trends, optimizing workflow based on findings.
- Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
- Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
- Contributed to the reduction of machine downtime by promptly troubleshooting and resolving mechanical issues as they arose.
Phone Operator
BLAIR
05.2011 - 01.2013
- Managed high-volume incoming calls, providing exceptional customer service and support.
- Trained new staff on operational protocols and effective communication strategies.
- Pleasantly greeted all callers and asked how to be of assistance.
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
- Addressed customer inquiries promptly, resulting in increased efficiency of overall call management process.
- Followed up on customer inquiries to confirm issues were adequately addressed.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Warmly greeted callers and offered assistance in transferring to appropriate department or employee.
- Processed customer payments for timely, accurate order fulfillment.
- Maintained accurate records of calls placed and received.
- Handled customer complaints using strong engagement, research and issue-resolution skills.
- Performed data entry operations to update database with customer responses.
- Remained calm and poised in stressful situations, diffusing angry callers and mitigating issues.
Education
High School Diploma -
Panther Valley High School
Lansford, PA06-2008
Skills
- Hospice Care
- Experience with Children
- Patient Care
- Social Work
- Hospital Experience
- Certified Nursing Assistant
- Senior Care
- Developmental Disabilities Experience
- CNA
- Vendor invoice processing
- Tax compliance
- Invoice processing
- Account reconciliation
- Initiative-taking
- Payment processing
- New hire training
- Sheet balancing
- Vendor relationship management
- Financial research
- Entry verification
- Problem resolution
- Data entry
- Statement reconciliation
- Statement review
- Vendor relations
- Account reviewing
- Critical thinking
- Teamwork and collaboration
- Organization skills
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Nursing
- Medical Office Experience
- Driving
- Dementia Care
- Case Management
- Meal Preparation
- Vital Signs
- Teaching
- Caregiving
- English
- Home Care
- Laundry
- Microsoft Word
- Food Preparation
- Medication Administration
- Cleaning Experience
- Computer Skills
- Infection Control Training
- Cna Certified
- Tube Feeding
Certification
- Certified Nursing Assistant (CNA) December 2023 to December 2025 It is renewed every 2 years as long as I perform 8 hours a year to maintain my certification that is state tested.
- First Aid 2027
- CPR/AED May 2027
- Drivers License Active license Number 29756755
- BLS Certification
- State Tested Nursing Assistant
Languages
English - Fluent
Timeline
UPS Driver
UPS
11.2022 - 01.2023
Accounts Payable Assistant
United Refining Co
08.2022 - Current
CNA - Certified Nursing Assistant
Ekidz LLC
09.2018 - 11.2023
CNA - Certified Nursing Assistant
BAYADA pediatrics
09.2015 - 11.2018
CNA - Certified Nursing Assistant
Rouse Home
08.2015 - 01.2016
Laborer
west penn oil llc
08.2014 - 02.2015
Press Operator
targeted pet treats llc
04.2012 - 08.2013
Phone Operator
BLAIR
05.2011 - 01.2013
High School Diploma -
Panther Valley High School