Kayla Stiles
Auburn
Summary
Retail worker with focus on delivering customer satisfaction and maintaining accurate cash handling procedures. Proven ability to work collaboratively within team and adapt to dynamic retail environments. Known for reliability and strong work ethic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Camp Counselor and Hotel
Grove Bark Inn
11.2024 - Current
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
- Promoted physical activity in pets by leading daily exercise routines tailored to individual fitness levels and energy requirements.
Dog Daycare Attendant
Camp Bow Wow
01.2024 - 11.2024
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
- Enhanced staff collaboration by participating in regular team meetings focused on improving efficiency, safety standards, and overall quality of care provided.
- Improved overall cleanliness and hygiene by rigorously following cleaning protocols for both indoor and outdoor play areas.
- Adapted to each dog's unique needs and personality, ensuring tailored approach to care that maximized comfort and happiness.
Retail Sales Associate
Cracker Barrel
10.2021 - 11.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Conducted product demonstrations to highlight features and benefits, increasing customer interest.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Coordinated with stock team to expedite restocking of high-demand items.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
- Performed cash, card, and check transactions to complete customer purchases.
Daycare Assistant Teacher
Millbrook Child Development Center
09.2019 - 08.2020
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Incorporated music and play into developmentally appropriate activities.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted healthy habits among students by incorporating physical activities, nutritious snacks, and proper hygiene routines into daily schedules.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Implemented positive discipline techniques to encourage responsible behavior among students consistently.
- Fostered creative expression among children through art projects, dramatic play opportunities, and music exploration activities.
- Aided in smooth transitions between activities throughout the day by preparing materials ahead of time and guiding students calmly from one task to another.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
Horseback Riding Instructor
Grandview YMCA
05.2018 - 08.2018
- Promoted responsible horse care by educating students on proper grooming techniques and equipment maintenance.
- Ensured rider success by providing thorough instruction on proper riding form, equipment usage, and horse handling techniques.
- Improved student horsemanship skills through personalized instruction and hands-on demonstrations.
- Enhanced rider safety by implementing strict adherence to safety protocols and guidelines during lessons.
- Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
- Adapted lesson plans according to weather conditions or facility limitations, ensuring productive use of available resources and time slots.
- Cleaned and maintained facility with 6 horses and adhered to veterinary visit schedule, feeding routines, and cleaning practices.
- Cleaned and maintained facility with 6 horses and adhered to veterinary visit schedule, feeding routines, and cleaning practices.
- Contributed to stable management, ensuring a clean and organized environment for both horses and students.
Education
High School Diploma -
Stanhope Elmore High School
Millbrook, AL05-2021
Skills
- Problem-solving
- Time management
- Positive engagement
- Adaptable and flexible
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Money handling
Certification
Equine and canine massage therapy
Timeline
Camp Counselor and Hotel
Grove Bark Inn
11.2024 - Current
Dog Daycare Attendant
Camp Bow Wow
01.2024 - 11.2024
Retail Sales Associate
Cracker Barrel
10.2021 - 11.2024
Daycare Assistant Teacher
Millbrook Child Development Center
09.2019 - 08.2020
Horseback Riding Instructor
Grandview YMCA
05.2018 - 08.2018
High School Diploma -
Stanhope Elmore High School
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