Kayla B. Pridgen
Bonifay
Summary
SUMMARY OF QUALIFICATIONS: Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Correctional Officer
Okaloosa Correctional Institution
07.2022 - Current
- Enforce rules and keep order within jails or prisons
- Aid in rehabilitation and counseling of offenders
- Inspect facilities to ensure that they meet standards
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Responded to emergency situations and de-escalated hostile confrontations.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Report on inmate conduct
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Caregiver
Oak Valley Assisted Living
01.2022 - 07.2022
- Meal preparation
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Online Personal Shopper
Walmart
03.2021 - 09.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Correctional Officer
Okaloosa Correctional Institution
05.2020 - 02.2021
- Enforce rules and keep order within jails or prisons
- Aid in rehabilitation and counseling of offenders
- Inspect facilities to ensure that they meet standards
- Report on inmate conduct
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Correctional Officer
Erie County Sheriff's Office
09.2019 - 04.2020
- Enforce rules and keep order within jails or prisons
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Aid in rehabilitation and counseling of offenders
- Inspect facilities to ensure that they meet standards
- Report on inmate conduct
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Shift Manager
Mcdonald’s
10.2019 - 03.2020
- Oversee crew and insure shift ran smooth and handled customer complaints
- Counted down drawers and made bank deposits at end of shift
- Responsible for quality, service, and cleanliness
- Counted and entered waste products at end of shift
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
Security Guard
Cedar Point
06.2019 - 09.2019
- Greeted visitors and residents and provided directions when necessary
- Helped to train and mentor new hires
- Trained on the use of safety equipment such as metal detectors
- Responsible for checking bags and screening guests/employees to ensure overall safety
- Ensuring all rules and policies are being followed before anyone enters the park
Jr. Sandwich Artist
Subway
12.2018 - 05.2019
- Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise
- Clean lobby, backroom and bathrooms
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Prepared a variety of foods such as pizzas and sandwiches, following specific methods that require a quick prep time
- Greeted customers and provided excellent customer service
- Preformed food preparations as needed
Jr. Sandwich Artist
Subway
07.2018 - 12.2018
- Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise
- Clean lobby, backroom and bathrooms
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Prepared a variety of foods such as pizzas and sandwiches, following specific methods that require a quick prep time
- Greeted customers and provided excellent customer service
- Preformed food preparations as needed
Crew Trainer
McDonald’s
03.2017 - 04.2018
- Customer service, handling money, handling food, cleaning, and training new employees how to go about their job
- Operated cash registers in drive-thru and front counter
- Took orders and served customers
- Cleaned preparation areas, cooking surfaces, and utensils
- Cleaned and restocked work stations
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
Education
Certification of Completion - Criminal Justice
Ehove Career Center
Milan, Ohio05.2019
High school diploma -
Western Reserve High School
Wakeman, Ohio05.2019
Certificate of Completion - Correctional Officer Academy
Northwest Florida State College
Niceville, FL01.2021
Skills
- Booking Procedures
- Safety and Security Enforcement
- De-Escalating Conflicts
- Inmate Escorting
- Security Procedures
- Central and Pod Control
Certification
- CPR/AED/First Aid Certified
- Report Writing Training Operations
- National Institute of Corrections Training
- APCO Public Safety Telecommunicator
- Correctional Officers Academy
Timeline
Correctional Officer
Okaloosa Correctional Institution
07.2022 - Current
Caregiver
Oak Valley Assisted Living
01.2022 - 07.2022
Online Personal Shopper
Walmart
03.2021 - 09.2021
Correctional Officer
Okaloosa Correctional Institution
05.2020 - 02.2021
Shift Manager
Mcdonald’s
10.2019 - 03.2020
Correctional Officer
Erie County Sheriff's Office
09.2019 - 04.2020
Security Guard
Cedar Point
06.2019 - 09.2019
Jr. Sandwich Artist
Subway
12.2018 - 05.2019
Jr. Sandwich Artist
Subway
07.2018 - 12.2018
Crew Trainer
McDonald’s
03.2017 - 04.2018
Certification of Completion - Criminal Justice
Ehove Career Center
High school diploma -
Western Reserve High School
Certificate of Completion - Correctional Officer Academy
Northwest Florida State College
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