Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Kaylah Alexander

Hooper

Overview

9
9
years of professional experience

Work History

Scheduling Specialist

Riverside Home Health Care
05.2024 - Current
  • Boosted compliance with schedules by maintaining continuous monitoring and implementing necessary changes promptly.
  • Acted as first point of contact and set appointments for prospective clients.
  • Oversees physical, occupational, and speech therapy services within home health.
  • Managed scheduling for a patient roster of 450.
  • Boosted operational effectiveness in HCHB.
  • Produced detailed documentation with accuracy and timeliness each day.
  • Provided detailed information about available services and requirements.

Scheduling/ intake Coordinator

southern Oregon home health
09.2021 - 04.2024
  • Supervise maintenance of 15 different schedules involving care for 250 patients.
  • Facilitated acquisition of new client referrals.
  • Manage inbound and outbound patient contact.
  • Acquired in-depth knowledge of HCHB processes.
  • Handled incoming calls efficiently.
  • Tracked employee leave and recorded time-off requests.
  • Handled various types of visits, ensuring thorough execution.

Front Desk Receptionist/Manager

Pain Specialists of Southern Oregon
09.2018 - 11.2021
  • Directed a team of seven staff members to achieve operational goals.
  • Coordinated and maintained task timelines to ensure smooth workflow.
  • Processed and entered referral data accurately.
  • Managed front desk operations.

NA/CNA

Avamere
08.2017 - 11.2021
  • Delivered attentive assistance to residents in need of support.
  • Ensured high-quality patient care.
  • Responded promptly to call signals.
  • Demonstrated proficiency in showering.
  • Helped individuals manage routine personal care duties.
  • Getting them up for appointments
  • Therapy
  • And just all in general compassion

Cargiver

At home senior Solutions
09.2016 - 06.2020
  • Handled tasks like picking up groceries and managing dry-cleaning pickups.
  • Prepared meals according to dietary guidelines.
  • Administered medications to patients.
  • All in general took care of my clients Personal Care was a big part
  • I started in September and became a level 4 caregiver which is the highest level within a month of working there
  • Adapted quickly to responsibilities of first professional caregiving position.

Cashier

Safeway
04.2016 - 09.2016
  • Supported customers in a courteous manner.
  • Handled customer questions and needs promptly.
  • Ensured clean and orderly work environment at the end of every closing shift.
  • Engaged in problem-solving within customer service operations.
  • Handled cash register operations ensuring smooth checkout.

Education

CNA -

Pacific health care training
Medford, OR
07.2017

GED -

Urceo
Medford, OR
09.2015

Skills

  • Satisfaction
  • Phone etiquette
  • Data entry
  • Medical office experience
  • Organizational skills
  • Fast learning
  • Client satisfaction
  • Personable
  • Adaptive
  • Upbeat
  • Compassion

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Scheduling Specialist

Riverside Home Health Care
05.2024 - Current

Scheduling/ intake Coordinator

southern Oregon home health
09.2021 - 04.2024

Front Desk Receptionist/Manager

Pain Specialists of Southern Oregon
09.2018 - 11.2021

NA/CNA

Avamere
08.2017 - 11.2021

Cargiver

At home senior Solutions
09.2016 - 06.2020

Cashier

Safeway
04.2016 - 09.2016

CNA -

Pacific health care training

GED -

Urceo

Similar Profiles

CREATE PROFILE
Kaylah Alexander