Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaylah Chapman

Middletown,CT

Summary

Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dietary Aide

Middlesex Hospital
09.2022 - Current
  • Prepared meals in accordance with patients dietary restrictions, allergies, ensuring high standards of accuracy and nutrition.
  • Communicated effectively with dietitians and kitchen staff to support individualized meal plans and promote patient satisfaction.
  • Trained and mentored new hires across multiple shifts, providing clear, step-by-step guidance on protocols, hygiene, and safety procedures.
  • Maintained sanitation and cleanliness across all food prep areas, dining surfaces, and kitchen equipment, exceeding hospital infection control standards.
  • Managed inventory rotation and restocking by properly unpacking, dating, and storing food and non-food items to ensure compliance with food safety regulations.
  • Supported dietary team operations during high-volume service periods, demonstrating reliability, multitasking, and adaptability under pressure.

Crew member

Pokemoto
02.2021 - 06.2024
  • Ensured consistent food quality and safety by accurately completing daily quality control checklists and adhering to health regulations.
  • Delivered friendly and efficient customer service during high traffic lunch and dinner rushes, maintaining composure and professionalism under pressure.
  • Prepared fresh ingredients and assembled customized orders with attention to detail, dietary preferences, and speed.
  • Maintained cleanliness and organization across all prep stations and dining areas to uphold brand and safety standards.
  • Contributed to a fast-paced, team-driven environment, helping increase customer satisfaction and streamline service flow.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated POS (Point-of-Sale) system efficiently to process cash, credit, and mobile payments with accuracy and speed.

Crew member

Guidas
09.2019 - 02.2021
  • Communicated clearly and professionally with customers and kitchen staff to ensure accurate and timely order fulfillment.
  • Delivered a positive dining experience by anticipating guest needs and resolving issues with patience and care.
  • Managed time effectively while handling multiple orders in a fast-paced environment.
  • Resolved customer complaints calmly and efficiently, maintaining a professional and solution-oriented approach.
  • Demonstrated strong physical stamina during long shifts involving standing, lifting, and high-volume service.

Education

High School Diploma -

Vinal Technical High School
Middletown, CT
06.2021

Skills

  • Cash management
  • Customer engagement
  • Time management
  • Revenue growth strategy
  • Food safety management
  • Detail Oriented
  • Leadership

Certification

  • Food Handler Certification, 04/01/21 to Present
  • Servsafe, 04/01/21 to Present

Timeline

Dietary Aide

Middlesex Hospital
09.2022 - Current

Crew member

Pokemoto
02.2021 - 06.2024

Crew member

Guidas
09.2019 - 02.2021

High School Diploma -

Vinal Technical High School

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