Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

KAYLAH GENAO

Danbury,CT

Summary

Personable, motivated, and reliable. Find comfort in managing high-volume workloads while remaining precise, well organized, and having exemplary time-management skills. Highly proficient in building lasting relationships with senior level staff, customers, and team members to further company goals. In-depth understanding of file management, confidentiality and schedule coordination. Ready to leverage training and experience to take on new professional challenges.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Dental Associates of CT
02.2020 - Current
  • Organized and coordinated conferences and weekly meetings, along with meeting agenda and materials.
  • Updated and maintained confidential databases and records with discretion and tact.
  • Handled logistics, catering, agendas and high volume travel arrangements for or board of directors, president and doctors from other offices.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Developed and updated calenders, spreadsheets and databases to track, analyze and report on performance and data for president.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed accounts payable documents. Processed and verified invoices to secure accuracy of billing information.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Primary contact for all onboarding activities.
  • Process and interact with Human Resources for all employee change notices.

Child and Family Counselor

The Center For Empowerment And Education
11.2022 - Current
  • Monitored youth behavior and offered trauma informed counseling and support for positive change.
  • Provided individual domestic violence and sexual assault counseling and advocacy.
  • Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
  • Assisted youth and parents in developing security and safety plans for all ages in regards to each clients particular situations.
  • Counseled parents one-on-one regarding current situation, desires, aptitudes, education, and employment history. Offered case management and helped apply to qualifying programs.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Provide 24-hour hotline coverage some days as well as providing emergency shelter if appropriate.
  • Advocacy including but not limited to: Legal system advocacy, Medical advocacy, Substance abuse advocacy, Behavioral health advocacy, Housing advocacy, Law enforcement accompaniment, Hospital accompaniment and all other social service advocacy.
  • Verify client referral's for our shelter, rapid re-housing or all other housing needs.
  • Transportation to meet emergency needs.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.


Behavior Technican

CT Behavioral Health
07.2021 - 03.2023
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Supported client using principles of applied behavior analysis.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.
  • Worked as part of collaborative team to address changing needs of children and families and achieve target results.
  • Assisted and counseled 4 patients daily.

Education

Bachelor of Arts - Interdisciplinary Studies, Family, Child and Community studies and Psychology

Southern Connecticut State University
New Haven, CT

Skills

  • Master Calender Management
  • Event Coordination
  • Excellent computer skills: Proficient in Microsoft Word, Outlook, Excel, PowerPoint and Google Suites
  • HIPAA Compliance
  • Confidentiality and Data Protection
  • Calm and professional under pressure
  • Meticulous attention to detail
  • Phone and Email Etiquette

Certification

CPR and First Aid Certified.

DCF Mandated Reporter.

Languages

Spanish
Native or Bilingual

Timeline

Child and Family Counselor

The Center For Empowerment And Education
11.2022 - Current

Behavior Technican

CT Behavioral Health
07.2021 - 03.2023

Administrative Assistant

Dental Associates of CT
02.2020 - Current

Bachelor of Arts - Interdisciplinary Studies, Family, Child and Community studies and Psychology

Southern Connecticut State University

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KAYLAH GENAO