Kaylah Hamilton

● Customer service

● Marketing

● Shipping and Packing orders

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Completed data entry tasks with accuracy and efficiency.
• Sorted documents and maintained organized filing process.
• Entered data into various computer systems accurately using Microsoft Office Suite.
• Entered numerical data into databases with speed and accuracy using 10-key pad.
• • Create spreadsheets to track important customer information and orders.
  • Transfer data from hard copy to a digital database.
  • Update customer information in a database.
  • Organize existing data in a spreadsheet.
  • Verify outdated data and make any necessary changes to records.
  • Operate common office equipment, like scanners and printers.
  • Search for and investigate information contained in files.
  • Perform regular database backups to secure data.
  • Input text-based and numerical information from source documents.
  • Provide occasional administrative support.
  • Sort and organize hard copies of paperwork after entering data electronically.
  • Review data for deficiencies or errors.
  • Assist with special projects that require large amounts of data entry.
  • Provide data entry support across departments on an ad-hoc basis.
  • Type in data quickly and efficiently.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Contributed to team success by completing jobs quickly and accurately.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Greeting customers
• Stocking shelves
• Organizing displays
• Taking inventory
• Cashier

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Used strong interpersonal communication skills to convey information to others.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.